Accounts Receivable Officer

Accounts Receivable

Reporting to: Shared Service Supervisor

Supervisory Responsibilities: Nil

Main purpose of position:

Responsible for the financial transactions related to the company accounts receivable tasks. This includes managing debtors in accordance with established Company procedures, including generating invoices, collecting payments posting receipts so as to minimize bad debt exposure, improve cash flow and achieve collection targets.

Business Systems:

To be a champion of technology use including SharePoint, CSI, APG Advantage, APGiQ (EPC),WMS, Biotime, Workplace from Meta and other technology or platforms introduced from time to time.

Detailed Responsibilities:

• Recognition and support of APG Values including Customer First, Smart Service, Teamwork and Safe for All.
• Issuing invoices and billing statements to clients, and following up on these documents
• Keeping track of all payments and ensuring they are correctly applied to customer accounts
• Identifying delinquent accounts and insufficient payments
• Post quick payment receipts from the previous day and allocate all payment types have been allocated.
• Answer customer calls in a timely manner and maintain customer contact required for the accounts.
• Communicating with customers regarding their outstanding balances and payment deadlines
• Collaborating with the sales and customer service departments to resolve billing disputes
• Reconciliation of customer accounts as required
• Prompt reporting of customer debtors or customer disputes
• Generate and dispatch monthly customer statements
• Release order for required accounts as required (planned or credit holds) and COD orders
• Receive and process new debtor account applications in a timely manner. Update CSI with customer details including credit limits and agreed terms.
• Provide customer reporting as required
• Implementing and maintaining internal controls to ensure compliance with company policies and accounting principles
• Ensure Company Policies and Procedures are maintained.
• Attend meetings as required.
• Any other duties as required.

Limits of Authority:

• Not to exceed purchase order limits without authority including product samples.

APG Values and Behaviours:

As an employee of APG, you are committed to living the Values to help us deliver the way we work. Our aim is to improve clarity over what is important and drive a consistent APG culture. Our Values are the core of who we are and how we work at APG. They set us apart, define who we are and share what we aspire to be.

• Safe for All - We aim to keep all of our team and our customers safe and healthy.
• Customer First – Serving them with respect, dignity, integrity and humility and creating value at every opportunity.
• Smart Service – Inspiring trust through reliability constant innovation and quality service
• One Team – Providing a stimulating and fun and empowered environment where ideas are valued, and potential is realised.

Occupational Health & Safety:

As an employee, you are required to always ensure your own safety and the safety of other employees by observing and practicing safe work methods and complying with all policies dealing with health and safety in the workplace.

Familiarise yourself with your responsibilities outlined in the Company's Workplace Health and

Safety Policies and Procedures including:

• Reporting First Aid incidents
• Understanding the WHS risks identified for the Company being:
• manual handling;
• office ergonomics;
• slips, trips and falls;
• pedestrian safety;
• fatigue management;
• working in hot environments;
• professional conduct;
• Health and hygiene;
• Hazardous substances (including maintenance of material data sheets and storage)
• mental health

Relationships:

Maintain relationships with the following to ensure the achievement of company goals.

Direct Relationships:

GM Finance, Finance Accountant, Commercial Finance Business Partner, Customer Service Supervisors, Customer Service Representative, Territory Manager, State Manager

Indirect Relationships:

Warehouse Supervisors, Assistant Warehouse Manager, Operations Manager.

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GPC Asia Pacific is an equal opportunity employer.

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