Service Administrator

3 days ago

Melbourne, Victoria, Australia MPE Services Full time $60,000 - $80,000 per year

We are an established trade services company looking for a Contract/Service Administrator to assist with the day to day and end to end management of key clients. Reporting to our General Manager, the role will be responsible for key client administrative tasks including generating of service reports, invoices and quotations and scheduling of internal trade staff and subcontractors.

Duties & responsibilities include:

  • Answering phones
  • Processing and sending quotes and service reports
  • Scheduling of reactive maintenance tasks with relevant clients / points of contact
  • Creating and sending monthly/quarterly client contract reports
  • Creating and sending accurate invoices
  • Assistance with the management of the service and invoice email folders
  • Attending client contract meetings
  • Generating PO's and liaising with key subcontractors and suppliers
  • Assistance with the management of site inductions and preparation of SWMS
  • Other tasks as required

Required characteristics:

  • High level organisational skills and excellent attention to detail (this is key)
  • The ability to manage your own deadlines and workflow whilst participating in a team environment
  • The ability to take initiative and make decisions autonomously
  • Excellent customer service and phone manner
  • Intermediate office/administration experience

The successful applicant will be joining an established business within the essential services industries. They will be rewarded with a relaxed and friendly office environment and will have the opportunity for professional development.

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