Education Administration Officer

About UsSince 1982, Alzheimer's WA (AWA) has been a leading voice and support for people living with dementia, their families, and carers. As we continue to grow and expand our services, we are moving in a positive and promising direction—championing person-centred care, advocacy, education, and holistic support through the service provision with CHSP and Support at Home. AWA also provides day and overnight respite across Perth, Mandurah, and Albany. Our mission is to walk alongside those living with dementia, making a meaningful difference every day.

What We Offer

• Competitive salary + salary packaging up to $15,900 tax-free
• 5 weeks annual leave + 17.5% leave loading
• Shenton Park based location with free on-site parking
• Market-leading Employee Assistance Program (EAP)
• Ongoing professional development
• Supportive, collaborative team culture
• Be part of an organisation on an exciting growth journey

About The RoleWe are seeking a proactive and detail-oriented Education Administration Officer to support our Education team in delivering high-quality training and resources that empower individuals and communities. This role is perfect for someone who thrives in a dynamic environment, enjoys working collaboratively, and takes pride in exceptional organisational skills.

Key Responsibilities

Your duties as an Education Administration Officer with us will include:  

• Manage Education Systems & Records – Maintain Outlook calendars, contact databases, and student management systems, ensuring compliance with RTO standards.
• Handle Communication & Enquiries – Respond to phone and email queries professionally and support students throughout their learning journey.
• Coordinate Courses & Events – Organise venue hire, catering, and logistics for education programs, workshops, and events.
• Distribute & Proofread Materials – Send course materials via email/post and ensure accuracy through proofreading.
• Process Enrolments & Certifications – Assist with student enrolments, verify past studies, and produce certificates.
• Financial & Marketing Support – Liaise with accounts for invoice processing and provide education updates for the AWA website.
• Research & Reporting – Conduct surveys, monitor KPIs, and contribute to strategies that maintain Alzheimer's WA's leadership in dementia education.

About You

• Strong understanding of RTO compliance and guidelines, with at least 5 years' experience in a similar office-based role.
• High emotional intelligence, ability to work collaboratively, and maintain confidentiality.
• Excellent interpersonal skills, stakeholder management, and demonstrated ability to lead a small team.
• Advanced knowledge of Microsoft 365 and desktop publishing, with strong organisational and time-management skills.
• Alignment with Alzheimer's WA's vision, purpose, and values, plus ability to prioritise workloads and meet deadlines.
• Desirable -Familiarity with dementia care, not-for-profit sector, and quality assurance principles; plus relevant licences, certifications, and substantial experience.

Why Join Alzheimer's WA?

• Be part of a growing organisationwith a bright future
• Make a real difference in the lives of people living with dementia and their carers
• Shape the future of dementia care in WA
• Mentor and support junior staff as you grow your own career
• Blend creativity with passion in a values-driven environment
• Enjoy a supportive, collaborative team that values your contribution

Ready to take the next step in your career and make a meaningful impact?

Apply now and join us on our journey to create a better future for people living with dementia.

If you have questions about the position, you can contact us at 

Please note: We reserve the right to close the position without notice.

At Alzheimer's WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society.  People from culturally diverse backgrounds are encouraged to apply.