Account Manager

2 weeks ago

Melbourne, Victoria, Australia The Good Crowd Pty Ltd Full time $90,000 - $120,000 per year

The Good Crowd has partnered with a fast-growing digital media agency delivering performance-driven campaigns across SEO, PPC, media buying, web delivery, and digital performance channels — and they're on the hunt for a sharp, strategic, and relationship-driven Account Manager to join the team.

This isn't a back-office role. You'll be front and centre with clients, owning relationships, coordinating multi-channel campaigns, and driving measurable outcomes. From planning through to optimisation, you'll be the trusted partner ensuring every campaign delivers impact.

What's in it for you?

  • Manage end-to-end client relationships across SEO, PPC, media buying, web delivery, and digital performance
  • Full WFH with flexible arrangements and a 9–5 AEST schedule
  • Join a high-performing, collaborative team with a reputation for results and innovation
  • Exposure to a diverse client portfolio across fast-growing industries
  • Play a strategic role, identifying opportunities for growth, upselling, and long-term client retention
  • Competitive salary package plus opportunities for career growth

What do you need?

  • 3–5 years of account management experience in a digital marketing agency environment
  • Proven expertise across SEO, PPC, media buying, web delivery, and performance channels
  • Strong knowledge of analytics platforms and campaign reporting tools
  • Excellent communication, presentation, and relationship-building skills
  • The ability to juggle multiple clients, priorities, and deadlines in a fast-paced environment
  • A strategic mindset with a track record of delivering measurable results
  • Must be available to work 9–5 AEST

What will you be doing?

  • Acting as the primary liaison for your portfolio of clients, building strong long-term partnerships
  • Leading campaign planning, execution, reporting, and optimisation across multiple channels
  • Collaborating with internal delivery teams to ensure seamless campaign execution
  • Monitoring performance, analysing data, and providing clear, actionable recommendations
  • Presenting insights and results to clients in a professional, strategic way
  • Identifying opportunities to grow client accounts through upselling and cross-selling

If you're ready to step into a role where client strategy meets digital performance — APPLY NOW, or contact Ben at

The Good Crowd is committed to creating inclusive and diverse workplaces. We encourage applications from people of all backgrounds, experiences, and perspectives. If this role excites you, we'd love to hear from you — even if you don't meet every requirement.

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