Client Manager

Company Description

We Are Unity works globally to help organisations realise their Purpose, by driving transformations that unite strategy, brand and culture. We work collaboratively with our client partners to articulate and embed their Purpose, Vision and Strategy across leadership, brand, EVP, customer experience and employee experience.

When you work with us, you’ll quickly find out how much we love a challenge. We’ll provoke you to explore ways of thinking, uncover your why and unlock potential that you’ve never imagined possible. It’s by helping you realise your purpose that we stay true to our own.

**Job Description**:
Are you looking for an opportunity to put your passion and skills toward building something meaningful? Then why not join us and partner with one of Australia’s largest FMCG brands to help create meaning that matters and play a hands-on role in designing the future of work that will impact over 40,000 Australians.

We Are Unity is looking for a Client Manager to manage a large-scale transformation programme across multiple streams of work. This role will work closely with stakeholders at all levels of the business to ensure the programme is delivered on time, and on budget - all the while providing a fun and engaging client and team experience. The role will require some travel, as you spend time on site with the client, getting to know their day-to-day operations, building meaningful relationships, and creating change that sticks.
- Responsible for managing and driving projects with complex requirements across multiple disciplines and specialisms
- Ensure design and delivery of workstreams align with projected scope and flag any risks or escalations required outside of this
- Ensure budget retention and output efficiency across each project
- Ensure financial health of each project by proactively managing margin alongside our advisory team

Project / Client Management
- Work in partnership with the client team to align on the priority of objectives, and ensure timelines are being met
- Act as the day-to-day client point of contact, and provide communication support for the agency team
- Demonstrated ability to forward-plan, anticipate problems and adapt across workstreams
- Identify knowledge/resource gaps where necessary and facilitate requirements
- Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach the next project milestone
- Schedule key project milestones and assign tasks to team members in line with the overall workflow
- Comfortable taking and presenting briefs and assisting with building best-in-class PowerPoint presentations, Word and Excel documents

Behaviour & Relationships
- Your behaviour sets the tone for your project team, agency, and client, both verbal and written. Deliver for yourself and drive others to be curious, ask clarifying questions, encourage and ask for feedback for personal and professional growth.
- Look to improve your PM skills and efficiencies every day
- Be self-aware, ask for guidance to ensure you are proactive with your time and the time of others
- Embrace new opportunities, be courageous and get out of your comfort zone
- Drive best practices and help support the team
- Bring your enthusiasm to contribute to a team environment; taking an active role in building the positive culture of our agency

Additional Information

We offer a vibrant workplace culture however with the recent changes to work-life balance we offer flexible working arrangements across We Are Unity.

We have an open and collaborative culture that champions every individual in their growth. All employees are offered training to help grow and develop them in their careers.

As part of our dedication to an inclusive and diverse workforce, We Are Unity is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

Benefits include 20 days of paid annual leave, we provide many learning opportunities to deepen your skillset and to support your professional growth and many different social events throughout the year plus lots lots more.