Client Program Manager

7 days ago


Surry Hills, Australia We Are Unity Full time

Company Description

We Are Unity works globally to help organisations realise their Purpose, by driving transformations that unite strategy, brand and culture. We work collaboratively with our client partners to articulate and embed their Purpose, Vision and Strategy across leadership, brand, EVP, customer experience and employee experience.

When you work with us, you’ll quickly find out how much we love a challenge. We’ll provoke you to explore ways of thinking, uncover your why and unlock potential that you’ve never imagined possible. It’s by helping you realise your purpose that we stay true to our own.

**Job Description**:
Are you looking for an opportunity to put your passion and skills toward building something meaningful? Then why not join us and partner with one of Australia’s largest FMCG brands to help create meaning that matters and play a hands-on role in designing the future of work that will impact over 40,000 Australians.

We Are Unity is looking for a Client Program Manager, to manage large-scale transformation programmes across multiple streams of work. This role will work closely with stakeholders at all levels of the business to ensure the programme is delivered on time, and on budget - all the while providing a fun and engaging client and team experience. The role will require some travel, as you spend time on site with the client, getting to know their day-to-day operations, building meaningful relationships, and creating change that sticks.
- Responsible for managing and driving projects with complex requirements across multiple disciplines and specialisms
- Ensure the design and delivery of workstreams align with the projected scope and flag any risks or escalations required outside of this
- Ensure budget retention and output efficiency across each project
- Ensure financial health of each project by proactively managing margin alongside our advisory team

Project / Client Management
- Work in partnership with the client team to align on the priority of objectives, and ensure timelines are being met
- Act as the day-to-day client point of contact, and provide communication support for the agency team
- Demonstrated ability to forward-plan, anticipate problems and adapt across workstreams
- Identify knowledge/resource gaps where necessary and facilitate requirements
- Set agenda, lead agenda, host meetings and ensure a clear plan for all team members and clients after meeting to reach the next project milestone
- Schedule key project milestones and assign tasks to team members in line with the overall workflow
- Comfortable taking and presenting briefs and assisting with building best-in-class PowerPoint presentations, Word and Excel documents

Behaviour & Relationships
- Your behaviour sets the tone for your project team, agency, and client, both verbal and written. Deliver for yourself and drive others to be curious, ask clarifying questions, encourage and ask for feedback for personal and professional growth.
- Look to improve your PM skills and efficiencies every day
- Be self-aware, ask for guidance to ensure you are proactive with your time and the time of others
- Embrace new opportunities, be courageous and get out of your comfort zone
- Drive best practices and help support the team
- Bring your enthusiasm to contribute to a team environment; taking an active role in building the positive culture of our agency

Additional Information

We offer a vibrant workplace culture however with the recent changes to work-life balance we offer flexible working arrangements across We Are Unity.

We have an open and collaborative culture that champions every individual in their growth. All employees are offered training to help grow and develop them in their careers.

As part of our dedication to an inclusive and diverse workforce, We Are Unity is committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

We believe in the power of unity because we know meaningful transformation is only possible through people. Our agency has been formed with the same principles as our work: That the end result is always better when different perspectives and experiences come together as one.

We provide many learning opportunities to deepen your skillset and to support your professional growth and many different social events throughout the year plus lots lots more.



  • Surry Hills, Australia Cartology Full time

    **Manager - Client Partnerships - Bakery, Protein, Produce** - 12 Month Fixed Term opportunity to join our Sydney team - Hybrid working environment - Exciting opportunity to work for one of Australia's retail media pioneers! **We are Cartology** Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide...


  • Surry Hills, Australia DB Property TA X Commercial Full time

    Client Services Manager - Real Estate DB Property T/A Xcommercial is the leading Commercial Real Estate agency in the Surry Hills area. We require a dynamic and highly motivated Client Services Manager to join our team. This is a fantastic opportunity for someone who has a keen interest in Real Estate. The role is varied and you will always be on a...


  • Surry Hills, Australia Zenith Full time

    An excellent opportunity has become available for the services of a **Client Relationship Manager** to join a well-established Australasian furniture manufacturing and supply company - Zenith. The position is based in the Sydney showroom. **Your responsibilities will include, but are not limited to**: - Developing and maintaining customer relationships...


  • Surry Hills, Australia News Corp Australia Full time

    This client-facing role involves working closely with multiple internal stakeholder groups including Sales, Delivery, Product and Content teams to ensure the successful deployment, management and retention of digital marketing campaigns for Performance Solutions clients nationally. **What’s the role?** - Lead the implementation of digital marketing...


  • Surry Hills, Australia News Corp Australia Full time

    **What’s the role?** - Be the driver of integrated solutions using the breadth of News Corp brands, in response to client briefs - Be the conduit between different departments to deliver a client centric and single minded solution from end to end: Collaborate with Newsamp (Strategy and Insights) and other internal departments (Creative, Product, Marketing...

  • Program Manager

    7 days ago


    Surry Hills, Australia News Corp Australia Full time

    **What’s your role** An exciting opportunity has become available for you to join our Technology, Data and Digital (TDD) division at News Corp Australia! You are an experienced technology partner with strong stakeholder management skills who will provide oversight for key technology-driven projects in our Commercial Technology and Services...


  • Surry Hills, Australia Cartology Full time

    **Client Partnership Executive** - Join Australia’s retail media leader - Excellent opportunity to work across Woolworths & BigW - Permanent opportunity based in Surry Hills, with 2 days WFH **We are Cartology** Cartology is one of Australia’s leading retail media businesses, powered by the Woolworths Group. We provide targeted omnichannel marketing...

  • Client Partner

    1 week ago


    Surry Hills, Australia History Will Be Kind (HWBK) Full time

    As a Client Partner (Group Account Director) at History Will Be Kind (HWBK), you will play a critical role in the business, leading the entire client program lifecycle from new business development, strategic planning, in collaboration with the appropriate consultants and client sponsors, to the tactical implementation of campaigns, management of Always On...

  • Client Manager

    1 week ago


    Surry Hills, Australia LANGTONS Full time

    **Company Description** Langton’s is a luxury lifestyle brand and the fine wine market leader in Australia. Established in Melbourne in 1988 as a specialist wine auction house, Langton’s has evolved to encompass digital auctions and retail, a wine broking service, and a private wine exchange. Working with an extensive network of winemakers, negociants...


  • Surry Hills, Australia Australian Chinese Community Association of NSW Full time

    **CHSP Program Assistant** **Australian Chinese Community Association of NSW** **Permanent Part-time** **About us**: We are a not-for-profit aged, disability and community care services organisation serving the culturally and linguistically diverse (CALD) communities in metropolitan Sydney. We are seeking two Program Assistants to assist the Commonwealth...