Project Support Administrator

5 days ago

Port Melbourne, Australia Global 360 Full time

Port Melbourne Location
- Free On-Site Parking
- Immediate Start -Full TIme/ Permanant Opportunity

**The Company**:
Our client is the leading wholesaler of hard goods for all trades within the commercial construction industry. They support some of the world’s leading household brands and is a one stop shop for Architects and Commercial Builders.
- Be part of business growth whilst utilizing your admin experience with our sales support team

**The Role**:
Due to ongoing success and growth, our client is looking to grow their Sales Support team Reporting to the Sales Manager, this position will assist the Account Managers in ensuring a high standard of customer service is delivered and ensuring projects are completed in set time frames. The position is fun and fast-paced and revolves tightly around customer service and strong administrative organisation skills. This is a fantastic chance to start your career in the Commercial Construction Industry and join a stable and secure company that values its people above all else.

**Benefits**:

- Support from Management
- A respected growing organisation
- Stability and security
- Ongoing support and training from senior management
- A positive and rewarding team culture.
- Career progression, where great work is recognised and rewarded.
- Up to date technology and office space

**Key Responsibilities**:

- Provide ongoing support Account Managers
- Processing of sales and purchase orders
- Managing the supply of stock from start to finish.
- Regular follow up and maintenance of stock levels
- Provide excellent customer service to all queries and complaints from customers and give after-sales support when requested.
- Liaising with construction project managers, site supervisors and various trades
- General logistics duties and managing the coordination of deliveries.
- Meet deadlines as assigned for projects; handle multiple priorities and complex tasks on a routine basis.
- Work with and coordinate simultaneous projects with many different departments within the company.

**Key Selection Criteria**:
Whilst the following skills are important, our client is happy to teach and mentor you along the way
- Prior experience in customer service is ideal.
- Experience with Business Central ERP/ Navision is highly regarded, however not essential.
- Ability to build effective relationships with both internal & external stakeholders.
- Excellent time management & organisational skills
- Ability to work autonomously & manage multiple competing priorities.
- Ability to perform in fast-paced environments.
- Strong attention to detail
- Strong team player
- Positive and driven personality
- Excellent written and verbal communication skills, including a professional phone manner.

Good Luck

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