Operation Support Manager

2 days ago

Bankstown, Australia Bankstown Sports Full time

About Us

Bankstown Sports is one of NSW's largest and leading reputable clubs and is a proud supporter of the local community. Members and patrons are drawn to our club; as they enjoy a great atmosphere, excellent dining options and exceptional service.

Some of the main features of Bankstown Sports Club include weekly entertainment, a wide variety of restaurants and bars including Lady Banks Rooftop bar, Basement Brewhouse, Monkey Mania play Centre and Turbo Climb play. As one of Sydney’s top 10 registered clubs, and with over 110,000 members and 500 employees, Bankstown Sports provides a diverse venue for everyone.

About the Role

With continual business growth and development we have identified the need for three dedicated and motivated full-time Operations Support Managers to join the management team at Bankstown Sports. Reporting to the Operations Manager, you will be responsible for ensuring customer service excellence, employee engagement and development, effective cost controls and innovative strategy development. This is a busy and hands-on position and will require an individual who will lead by example and contribute to the success of the club.

**Key Responsibilities**:

- Creating a work environment that promotes teamwork and recognition
- Ensure the provision of customer service excellence to members and guests
- Managing and leading the efficient and effective running of the club
- Leading, developing and motivating staff
- Performance management
- Ensure compliance with Federal, State & Local laws and regulations
- Manage compliance with RSA and RCG on the premises
- Work Health & Safety responsibilities
- Handle all escalated customer queries and complaints

About You

As a member of our team, you will have the skillset to work both independently and in a team environment. You will also need to have a flexible approach to a rotating roster, as this department operates 24 hours a day.

Staff Perks
- Career development - we love to promote internally and between clubs
- Training - Ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

How to Apply

If you are ready to take on a new challenge, are passionate about hospitality and customer service and are someone who realises the tremendous opportunity that this role offers, we want to hear from you

  • Operations Support Manager

    6 days ago

    Bankstown, Australia Bankstown Sports Club Full time

    We are looking for a Passionate and Dedicated Operations Support Manager to join our growing Team! Here at Bankstown Sports Club, our Operations Support Managers are not just managers on the floor, professionally and eloquently handling issues as they occur. Our OSMs are so much more than that and have the opportunity to not only own the smooth running of...

  • Operation Support Manager

    2 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    We are looking for a Passionate and Dedicated Operational Support Manager to join our Team! About Bankstown Sports Club Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 170,000, employing over...

  • Trainee Operational Support Manager

    2 weeks ago

    Bankstown, Australia Bankstown Sports Club Full time

    We currently have a unique opportunity for a professional and experienced Leader to take the next step in their career in the role of Trainee Operational Support Manager. In this role the successful applicant will be provided with extensive training in how to effectively manage the daily operations of a large club. This is a busy, hands-on role that may see...

  • Operations Manager

    6 days ago

    Bankstown, Australia eStore Logistics Full time

    Lead and develop high performing teams - Competitive Salary, team recognition days and EAP - Career Development and pathway to DC Management As an equal opportunity employer, e-Store is committed to creating an inclusive and diverse workforce where all employees are encouraged to reach their full potential, and individual differences are celebrated. **Who...

  • Operations Manager

    1 week ago

    Bankstown, Australia Nepean Building and Infrastructure Full time

    **About Us** NEPEAN Building & Infrastructure (a division of NEPEAN) represents iconic brands - Galintel®, Weldlok® and Galserv® which services industries across Civil, Architectural, Mining, Construction and Galvanising. Galserv has provided Hot-Dip Galvanising services in Sydney since 1963 and is currently one of the largest Hot-Dip Galvanisers in...

  • Operational Excellence Manager

    2 days ago

    Bankstown, Australia Quickstep Full time

    We are searching for an experienced Operational Excellence Manager to lead our Quality, Continuous Improvement, EHS and Corporate Sustainability teams and deliver initiatives across the Group for the achievement of strategic objectives. This position will support the functional lines by fostering efficient operational management and drive continuous...

  • Aviation Operations Manager

    6 days ago

    Bankstown, Australia Aeria Management Group Full time $120,000 - $180,000 per year

    Are you an experienced aviation leader ready to take the next step in your career? Join Aeria Management Group (AMG), the operator of Bankstown and Camden Airports—NSW's leading general aviation and recreation airports. We're seeking a dynamicAviation Operations Managerto lead our daily aviation operations, drive excellence, and help shape the future of...

  • Clinical and Operations Manager

    6 days ago

    Bankstown, Australia Flourish Australia Full time $106,000 - $136,000 per year

    headspace Bankstown has an exciting opportunity for a motivated and experienced Clinical and Operations Manager to oversee our establishedteamThe position available is:Full-time (76 hours per fortnight)Working Monday to FridayBased in BankstownAttractive remuneration package from $106k - $136k p.a. (commensurate with experience) + 12% Super + Salary...

  • Clinical & Operations Manager - headspace

    5 days ago

    Bankstown, Australia Flourish Australia Full time $106,000 - $136,000 per year

    headspace Bankstown has an exciting opportunity for a motivated and experienced Clinical and Operations Manager to oversee our established teamThe position available is:Full-time (76 hours per fortnight)Working Monday to FridayBased in BankstownAttractive remuneration package from $106k - $136k p.a. (commensurate with experience) + 12% Super + Salary...

  • Manufacturing Operator

    2 weeks ago

    Bankstown, Australia Quickstep Full time

    We currently have opportunities for a Manufacturing Operator based at our Bankstown facility to join our team. In this position you are required to work across rotating shifts being day, afternoon or night shift. You will initially begin on day shift for your training, and once competent, work across rotating shifts. This is a highly regulated industry...