Technical Specialist

6 days ago

Brisbane, Australia EML Full time

**Technical Specialist**:
NSW - Parramatta, QLD - Brisbane, NSW - Newcastle Workers Compensation Full Time

**WHY EML?**

At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams.

We truly support each other and offer competitive benefits, flexible hours and work from home arrangements. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

**_ Here are just some of the employee benefits we offer at EML:_**
- A diverse and collaborative team culture like no other
- Flexibility to work from home to support work/life balance
- A corporate wellbeing program with discounted health insurance and gym membership
- Generous discounts from over 350 retailers through our RewardsHub program
- Comprehensive learning and development opportunities to help you reach your full potential
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program
- Companywide events to stay connected and celebrate success
- Entitlement to annual company incentive scheme + salary reviews
- Access LinkedIn Learning - 18,000 courses to advance your professional education
- Up to 16 weeks paid parental leave, plus super

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**THE ROLE**

As part of our diverse team based in **Parramatta, Newcastle or Brisbane**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The Technical specialist will be supporting the Case Managers by providing up-to-date technical guidance on all claims and assisting in their administration within our National Self Insurance portfolio.

This will be a **full time, permanent** position based in the **Parramatta, Newcastle or Brisbane** offices, with flexibility to work from home.

**YOUR RESPONSIBILITIES**
- Coach a team of Case Managers and support the delivery of excellence in customer experience.
- Assess all technical considerations of compensation payments and liability determination.
- Work within the legislative and regulatory environment to optimise outcomes for all stakeholders.
- Participate and provide technical support in employer claims reviews.
- Responsible for conducting internal health checks and audits and working with external auditors.

**ABOUT YOU**
- Strong technical experience in workers’ compensation claims.
- Proven experience working with corporate clients and external stakeholders.
- Experience in coaching & mentoring case managers in the workers compensation industry.
- You have previous experience working as a senior case manager or a technical specialist background.
- Tertiary studies in Allied Health or Legislation is desirable.

**ABOUT EML**

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, **please.

  • Technical Specialist

    2 days ago

    Brisbane, Australia nbn™ Full time

    Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. A fantastic opportunity currently exists at nbn,...

  • Marketing Specialist

    6 days ago

    Brisbane, Australia CANTERBURY TECHNICAL INSTITUTE Full time

    **About us** Canterbury Technical Institute (CTI) established in 2008 is a leading educational institution in Queensland committed to providing high-quality training and education in areas such as Hospitality, IT, Business & Management, and Community Services. We are dedicated to nurturing the next generation of professionals and fostering excellence in the...

  • Technical Specialist

    2 days ago

    Brisbane, Australia Australian Retirement Trust Full time

    Be part of an inclusive and high-performing team - Enjoy a rewarding career move with opportunities for development - Make a difference with a fund that puts members first **About us** When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members. Australian Retirement Trust...

  • Technical Specialist

    2 weeks ago

    Brisbane, Australia Bank of Queensland Full time

    **About the Role** We’re looking for a passionate and technically skilled individual to join our Digital & Marketing team as a **Technical Specialist** in Retail Banking. In this role, you’ll be instrumental in designing, developing, and supporting digital onboarding solutions that drive customer acquisition. Your day-to-day will involve technical...

  • Principal Technical Specialist

    2 weeks ago

    Brisbane, Australia Queensland Health Full time

    **The role**: Reporting to the Technical Delivery Manager, the Principal Technical Specialist will play a lead role in the Identity Access Management project, within the Cyber Security Program. This role will provide comprehensive experience in implementing end to end Identity Management (IM) solutions to support uplifting of Queensland Health's identity...

  • Technical Specialist

    6 days ago

    Brisbane, Queensland, Australia Department of Transport and Main Roads Full time $80,000 - $120,000 per year

    As a Technical Specialist (MOE), you will join a skilled technical team tasked with managing and supporting the organisation's Enterprise Windows Managed Operating Environment (MOE) and Modern Workplace technology. Collaborating with various clients and business units across the organisation, you will contribute to the design and implementation of modern...

  • Technical Specialist

    2 days ago

    Brisbane, Australia Queensland Government Full time

    The primary accountabilities of the Technical Specialist Role are: - coordinate the delivery of client focused OIT support including the coordination and management of incidents, problem management, user access and training services - develop and implement contemporary service delivery processes to effect quality help desk, desktop support, user access...

  • Audit Technical Specialist

    4 weeks ago

    Brisbane, Queensland, Australia William Buck Full time

    Audit Technical Specialist - Manager/Senior Manager Join to apply for the Audit Technical Specialist - Manager/Senior Manager role at William Buck This is an exciting opportunity within our Group Risk and Technical team. You will provide technical specialist support and advice to our engagement teams across Australia and New Zealand. This is a...

  • Audit Technical Specialist

    4 weeks ago

    Brisbane, Queensland, Australia William Buck Full time

    Audit Technical Specialist - Manager/Senior ManagerJoin to apply for the Audit Technical Specialist - Manager/Senior Manager role at William BuckThis is an exciting opportunity within our Group Risk and Technical team. You will provide technical specialist support and advice to our engagement teams across Australia and New Zealand. This is a challenging and...

  • Technical Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Bank of Queensland Full time $90,000 - $120,000 per year

    About the RoleWe're looking for a passionate and technically skilled individual to join our Digital & Marketing team as a Technical Specialist in Retail Banking. In this role, you'll be instrumental in designing, developing, and supporting digital onboarding solutions that drive customer acquisition.You'll work across platforms like Temenos Journey Manager...