Technical Specialist

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A fantastic opportunity currently exists at nbn, Australia’s largest infrastructure project, as a Technical Specialist, reporting to the Technical and Compliance Manager where you will join the State Field Operations Team.

A bit about your role

The Technical Specialist is responsible for providing technical expertise and supporting the Service Delivery Partners (SDP) and nbn field teams to ensure quality customer service and network service delivery. This entails acting as a Subject Matter Expert in service delivery, providing technical and compliance support, handling technical escalations as well as observing technical staff to ensure quality, compliance and HSE best practise is adopted and upheld.

In addition to this, you will be required to review and deliver training to the internal work force and SDPs to ensure technical skills are regularly updated. You will be responsible for reviewing and assessing current content to achieve excellence in Field Performance and practices.

This is a great opportunity to expand your knowledge of our business and use your skills to add value to a variety of initiatives on both a local and national scale.

A bit about you

Ideally, the Technical Specialist will have previous experience training and mentoring within a team environment. You will have good computer skills and a good working knowledge of the Microsoft suite of products is an advantage.

Life at nbn

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of the Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of a team building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation
- At nbn, health, safety and wellbeing will always be our highest priority and we are committed to protecting our employees, families, partner workforces, and the customers and communities we serve. nbn recognises that vaccinations against COVID-19 are critical and necessary for our future. As such certain workers are expected to be vaccinated against COVID-19 unless a valid medical exemption is provided. For further information please refer to our_
- Covid-19 Vaccination Policy_
- ._
- At _
- nbn_
- our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the _
- nbn_
- network. _
- nbn_
- also aims to build a network that minimises energy use and can be operated with mínimal impact on the environment._

Worker Type

Permanent

Time Type

Full time