Customer Service Officer

3 days ago

Lane Cove, Australia Capital S.M.A.R.T. Full time

No weekend work - Mon-Fri | EPA service available to staff
- Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations
- 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available

Capital SMART is still leading the way in small to medium accident repair technology We’re proud of our strong partnerships and growth that continues to be enabled by our 1500 + team members across Australia and New Zealand. We maintain our focus on innovation and seek to positively influence the industry.

Join us and you’ll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.

Our Leadership team is dedicated to your safety, success, and growth

**The Opportunity**:
We have an exciting opportunity for a Customer Service Officer to join the team at Lane Cove, Sydney.

You will be the first point of contact for our customers, providing up to date information about their repairs and instilling confidence that the customer has left their car in very capable hands. In addition to that, this role will include (but not be limited to:
**Role responsibilities**:

- Ensuring the environment is always customer friendly.
- Checking in all customers as they present for their assessment.
- Providing a caring and professional service during all customer interaction
- Managing the customer return to collect vehicle once repairs are completed and addressing any concerns.

**Does this sound like you?**
- Have previous experience in a customer facing, fast paced environment
- Strive to achieve a positive customer experience in every interaction
- Have high attention to detail
- Be organised and has exceptional time management skills
- Build rapport in person as well as over the phone
- Work well in a team

We are a business that understands that people have different needs, and ask that you give us the opportunity to discuss your needs, and how they can fit into the operational requirements.

**Benefits**
- Reward & recognition - lunch provided once a week and monthly celebrations
- Career development and training - guidance and support from not only management, but your teammates
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms provided
- 24/7 professional counselling for Team members and their immediate families
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _
- No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - _**_APPLY NOW or call Kate on 0438 259 870_**

Video

  • Retail Customer Service Officer

    5 days ago

    Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Officer

    5 days ago

    Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Team Leader Pharma

    5 days ago

    Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...

  • Internal Sales

    1 week ago

    Lane Cove West, Australia FlameStop Australia Full time

    FlameStop Australia is a manufacturer and wholesaler of fire protection products to companies in the fire industry. Due to sustained growth we are looking for an **Internal Sales / Customer Service person **to join our dynamic and growing team. **About the role** The role is full of variety but mainly involves providing a high level of customer service &...

  • Office & Client Administrator

    2 weeks ago

    Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced Office & Client Administrator to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Purchasing Officer

    3 days ago

    Lane Cove, Australia Phenomenex & Agela Full time

    Monitor, manage, and track supplier on-time delivery through purchase order execution - Maintain inventory to achieve yearly turn rate while improving customer service levels - Develop annual inventory plan based on forecast and product sales history while monitoring real-time material consumption taking corrective action when needed - Develop and coordinate...

  • Client Service Manager

    1 week ago

    Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced **Client Account Manager** to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Operations - O365/it Support Officer

    1 week ago

    Lane Cove, Australia Belle Property Full time

    **Lane Cove, NSW**: An exciting opportunity has become available for **O365/ IT Support Officer** to join Sydney Belle Property Head Office within the operations team. We pride ourselves on being forward-thinking, and technology enhanced with systemised structures in place. The Systems Administrator provides daily support to both our clients (our...

  • Copy of Customer Service Administrator

    1 week ago

    Lane Cove West, New South Wales, Australia Novis Healthcare Full time $60,000 - $80,000 per year

    Join Our Team at Novis HealthcareAre you a problem-solving enthusiast with a passion for helping others?We're on the lookout for our next Customer Service superstar If you're driven, love tackling challenges, and want to make a real difference, we'd love to hear from you. This fulltime role in Lane Cove could be the perfect fitWho We're Looking...

  • Junior Field Service Technician

    5 days ago

    Lane Cove, Australia KOTRA Australia Full time $60,000 - $80,000 per year

    Are you ready to launch your career in the cutting-edge world of digital dentistry?Do you have a passion for precision, a knack for solving technical puzzles, and adrive to learn?We're looking for an enthusiastic and technically-minded individual to join ourgrowing team as a Junior Field Service Technician. This is an exciting opportunityto work with...