Retail Customer Service Officer

2 weeks ago

Lane Cove, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**
- Pay rate **$27.48**/ hour increases to **$29.37** / hour after approx. 3 months, + 12% Superannuation
- 12 weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Permanent Part Time position working 20 hours per week: 4 hours per day - Monday to Friday, 1pm - 5pm
- Relief team members will be assigned shifts at various Post Offices within a specific area, so you must be willing to work at the following locations: Lane Cove, Chatswood, Willoughby, Crows Nest, Neutral Bay Junction, Mosman, Milsons Point, North Sydney

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    2 weeks ago

    Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Retail Customer Service Professional

    6 days ago

    Lane Cove, Australia beBee Careers Full time

    Customer Service RepresentativeThe role of a Customer Service Representative involves providing exceptional customer service to ensure every experience is a great one. You will be working in a fast-paced retail environment, interacting with customers daily and handling various transactions.Salary: $27.48 per hour, increasing to $29.37 after 3 months, plus...

  • Customer Service Officer

    4 weeks ago

    Lane Cove North, New South Wales, Australia Greencross Vets Full time

    Company DescriptionAt Greencross, we are Australia's premier integrated pet wellness organization.We boast a vast network of retail stores under brands like Petbarn and City Farmers, top-notch veterinary practices known as Greencross Vets, and our state-of-the-art Animal Emergency Hospitals.Our unwavering purpose is to spread happiness by nurturing the love...

  • Customer Service Officer

    4 weeks ago

    Lane Cove North, New South Wales, Australia Greencross Vets Full time

    Company DescriptionAt Greencross, we are Australia's premier integrated pet wellness organization. We boast a vast network of retail stores under brands like Petbarn and City Farmers, top-notch veterinary practices known as Greencross Vets, and our state-of-the-art Animal Emergency Hospitals. Our unwavering purpose is to spread happiness by nurturing the...

  • Customer Service Officer

    1 week ago

    Lane Cove, Australia Capital S.M.A.R.T. Full time

    No weekend work - Mon-Fri | EPA service available to staff - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth...

  • Casual Merchandiser

    2 days ago

    Lane Cove, Australia CGL - Retail Services Full time

    **Company Description** CGL - Retail Services** is the retail marketing division of the **Clemenger Group**. With our two market-leading brands, **Creative Activation** and **Clemenger Field Marketing**, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and...

  • Post Office Sales Associate

    6 days ago

    Lane Cove, Australia beBee Careers Full time

    About the RoleThis is an exciting opportunity to join our team as a Retail Customer Service Officer, where you will have the chance to make a real difference in the community. As a key member of our retail team, you will play a vital role in helping Australians service their own businesses, keeping millions of people connected, and building community...

  • Customer Service Team Leader Pharma

    2 weeks ago

    Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...

  • Retail Sales Assistant

    2 days ago

    Lane Cove, Australia St Vincent de Paul Society NSW Full time

    Learning and development opportunities to grow your retail career - Support the Society’s good works - Increase your pay with a generous salary packaging benefits where a portion of take home pay is tax-free The St Vincent de Paul Society is a leading provider of community support services, whose mission it is to shape a more just and compassionate...

  • Retail Assistant

    4 days ago

    Lane Cove, Australia IGA Lane Cove Full time

    We are looking for an enthusiastic retail assistant at our IGA located in Lane Cove. You will be required to scan items and process payments, stocking, opening and/or closing the store, as well as, building relationships with customers. **About you**: - Is a team player and always ready to help - being active and can help with carrying loads -...