Retail Customer Service Officer

5 days ago


Lane Cove, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
**Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Adult Pay Rate $26.42 increases to $28.24 after 3months + 12% Superannuation
- Covering relief locations of; Lane Cove, North Sydney, Artarmon, Macquarie Park, Chatswood, Mosman, spit junction Permanent Part Time 25 hours per week, Monday to Friday

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Lane Cove, Australia Capital S.M.A.R.T. Full time

    No weekend work - Mon-Fri | EPA service available to staff - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth...

  • Retail Manager

    2 weeks ago


    Lane Cove, Australia Guzman Y Gomez Full time $90,000 - $120,000 per year

    About Us:Cambridge Ninety Pty Ltd has been a leader in the field of restaurant operations for over 12years. We own and operate brands in this space, with future plans to continue to expandfurther in new restaurant openings. Our organisation is a team of over 220 dedicatedemployees and an annual revenues over $20 million, we pride ourselves on ourcommitment...


  • Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...


  • Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Lane Cove, Australia Fish in the family Full time

    New Store Opening in July!! Fish in the Family is expanding to Lane Cove! We are after Full time, Part time and Casual staff to join our team! Immediate start with training at our St Ives store **The Company** Founded in 1976, Fish in the Family is a family run seafood retailer that has expanded to 15 stores in NSW and QLD. Partnering with Harris Farm...


  • Lane Cove, Australia Kennedy Reid Full time

    Immediate start - minimum a month of work. - Potential to progress with permanent opportunities. - Get guidance, mentoring and support from the team you will be working with. - **Immediate start - minimum a month of work.**: - **Potential to progress with permanent opportunities.**: - **Get guidance, mentoring and support from the team you will be working...

  • Internal Sales

    1 week ago


    Lane Cove West, Australia FlameStop Australia Full time

    FlameStop Australia is a manufacturer and wholesaler of fire protection products to companies in the fire industry. Due to sustained growth we are looking for an **Internal Sales / Customer Service person **to join our dynamic and growing team. **About the role** The role is full of variety but mainly involves providing a high level of customer service &...


  • Lane Cove, Australia Glascott Landscape and Civil Pty Ltd Full time

    Marsupial Landscape Management are seeking an experienced Office & Client Administrator to manage a key customer contract. Based at our Head Office at Lane Cove, the role will require occasional travel to sites based throughout the Sydney Metropolitan areas. Marsupial has been at the forefront of commercial landscape management for over 30 years. We manage...

  • Purchasing Officer

    3 days ago


    Lane Cove, Australia Phenomenex & Agela Full time

    Monitor, manage, and track supplier on-time delivery through purchase order execution - Maintain inventory to achieve yearly turn rate while improving customer service levels - Develop annual inventory plan based on forecast and product sales history while monitoring real-time material consumption taking corrective action when needed - Develop and coordinate...