Retail Customer Service Officer

1 week ago

Lane Cove, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
**Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Adult Pay Rate $26.42 increases to $28.24 after 3months + 12% Superannuation
- Covering relief locations of; Lane Cove, North Sydney, Artarmon, Macquarie Park, Chatswood, Mosman, spit junction Permanent Part Time 25 hours per week, Monday to Friday

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Customer Service Officer

    1 week ago

    Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    1 week ago

    Lane Cove, Australia Capital S.M.A.R.T. Full time

    No weekend work - Mon-Fri | EPA service available to staff - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth...

  • Customer Service Team Leader Pharma

    1 week ago

    Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...

  • Customer Service Manager

    2 days ago

    Lane Cove, Australia Laundy Hotels Full time

    Opportunity to work in a dynamic and rewarding environment - Supervise and support a high performing team - Develop your career in the hospitality industry **WHY LAUNDY HOTELS?** Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement. The Laundy’s learned hospitality the...

  • Customer Service Advisor

    2 days ago

    Lane Cove, Australia St.George Full time

    **Join a supportive team in our Lane Cove branch**: - **Permanent Full Time position**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances -...

  • Retail Assistant

    2 days ago

    Lane Cove, Australia IGA Lane Cove Full time

    We are looking for an enthusiastic retail assistant at our IGA located in Lane Cove. You will be required to scan items and process payments, stocking, opening and/or closing the store, as well as, building relationships with customers. **About you**: - Is a team player and always ready to help - being active and can help with carrying loads -...

  • Retail Postage Sorter

    1 week ago

    Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Support and Development Associate Manager

    2 weeks ago

    Lane Cove, Australia SC Johnson Professional Full time

    Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment...

  • Administration Officer

    1 week ago

    Lane Cove, Australia Kennedy Reid Full time

    Immediate start - minimum a month of work. - Potential to progress with permanent opportunities. - Get guidance, mentoring and support from the team you will be working with. - **Immediate start - minimum a month of work.**: - **Potential to progress with permanent opportunities.**: - **Get guidance, mentoring and support from the team you will be working...

  • Seafood Retail Team Members

    1 week ago

    Lane Cove, Australia Fish in the family Full time

    New Store Opening in July!! Fish in the Family is expanding to Lane Cove! We are after Full time, Part time and Casual staff to join our team! Immediate start with training at our St Ives store **The Company** Founded in 1976, Fish in the Family is a family run seafood retailer that has expanded to 15 stores in NSW and QLD. Partnering with Harris Farm...