Clinic Receptionist/client Liaison Officer

2 days ago

Brisbane, Australia Altius Group Full time

Diverse role, no two days are the same - not your average admin role
- Centrally located, close to shops and transport
- Great team and culture

**About us** As part of Altius Group Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a Full Time motivated Client Services Liaison/Receptionist to work in our VIP Health Assessment Centre located in the Brisbane CBD.

**Your new role**: Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison/Receptionist, you’ll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment.

**Key Responsibilities**:

- Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
- Provide a welcoming and supportive experience for clients during their clinic visits.
- Handle incoming phone calls and respond to client inquiries.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organise and manage the filing and screening of medical records.
- Support the Manager with various tasks as needed.

**What you’ll bring**:

- A passion for delivering exceptional customer service.
- Strong communication skills to effectively interact with clients and professionals.
- Meticulous attention to detail and a proactive attitude.
- Prior office experience, ideally in a professional setting.
- The ability to handle multiple tasks efficiently in a busy environment.

**Why you will love working with us** Join a dynamic, forward-thinking preventative health company where you’ll be part of a fun, energetic team at our vibrant Brisbane clinic. We’re all about support, and celebrating achievements, and you’ll get plenty of that here From hands-on training to career development opportunities, we’re ready to help you thrive.

**What’s in it for you?**
- **Small Clinic, Big Vibes**: Enjoy working in a close-knit team where everyone supports each other.
- **Bonus Perks**: Earn bonus payments when you and your team hit your KPIs - we reward hard work
- **Keep Learning**: An annual educational allowance to help you keep growing and sharpening your skills.
- **Fun Environment**: Join a team that knows how to have fun, with regular social events and a positive, upbeat workplace.
- **Room to Grow**: Opportunity to move into other exciting roles as you develop your career with us.

If you bring a bright, friendly phone manner, a can-do attitude, and an enthusiasm for making a difference, we’d love to meet you

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant

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