Receptionist - Psychology Clinic

5 days ago

Brisbane, Australia BCPSYC Full time

RECEPTIONIST - PSYCHOLOGY CLINIC

Part-Time | Brisbane CBD

**Role Overview**

We are seeking passionate and dedicated **Receptionists** to join our dynamic team. This role presents an exciting opportunity for individuals looking to embark on a career path in health administration and management. As a key member of our team, you will play a vital role in ensuring the smooth operation of our practice and delivering exceptional service to our clients, the psychologists, and their patients.

**Key Responsibilities**
- Warmly greet patients upon arrival and provide them with attentive assistance.
- Schedule follow-up appointments effectively.
- Handle invoicing and billing processes accurately and efficiently.
- Assess Mental Health Care Plans ensuring compliance.
- Oversee psychologists’ calendars and waiting lists to promptly offer any cancellations to other patients, ensuring efficient scheduling and optimal use of available appointments.

**Requirements and Attributes**
- Previous experience in reception or customer service roles within the Medical or Health Industry is highly desirable, showcasing familiarity with industry-specific protocols and procedures.
- Demonstrated exceptional customer service skills, characterized by a friendly and approachable demeanor that fosters positive interactions with patients and colleagues.
- Strong attention to detail and proficiency in processing complex documentation and instructions accurately and efficiently.
- Clear and precise communication of information, ensuring effective comprehension and dissemination to relevant parties.
- Excellent interpersonal abilities, enabling seamless interaction and collaboration with colleagues, healthcare professionals and their clients.
- Ability to thrive in a fast-paced, dynamic, and evolving environment, adept at adapting to changing circumstances while maintaining productivity and professionalism.
- Effective multitasking and prioritization skills, enabling the management of multiple tasks concurrently to meet deadlines and maintain workflow efficiency.
- Discretion and integrity, possessing the capability to handle sensitive and confidential information with the utmost professionalism and confidentiality.

**Benefits We Offer**
- A comprehensive and supportive training program designed to facilitate your professional development and enhance your skill set.
- Opportunities for growth and advancement for individuals who demonstrate dedication, capability, and potential.
- A friendly and inclusive workplace culture where every team member is valued and respected.
- Convenient central locations in Brisbane CBD, complemented by excellent end-of-trip facilities, ensuring a seamless transition to and from work.

**Additional Information**
- This position is unsuitable for students seeking casual work hours or those requiring flexibility to accommodate changing University timetables.

**Job Types**: Part-time, Permanent, Casual

Pay: $40,000.00 - $55,000.00 per year

Expected hours: 30 per week

Schedule:

- Afternoon shift
- Evening shift
- Monday to Friday
- No weekends

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- Medical receptionist: 2 years (required)

Work Authorisation:

- Australia (required)

**Location**:

- Brisbane QLD 4000 (required)

Work Location: In person

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