Medical Receptionist

2 weeks ago

Brisbane, Australia Cosmetic Image Clinic Full time

**About Us**: At Cosmetic Image Clinic, we pride ourselves on delivering exceptional cosmetic treatments and personalized care to our clients. Our clinic offers a wide range of services, including skincare, laser treatments, and cosmetic procedures. We are seeking an experienced and highly organized Medical Receptionist to join our team and lead our front-of-house operations.

**Key Responsibilities**:

- Warmly welcome and wow clients with impeccable presentation and friendly demeanor.
- Manage appointment bookings and schedule consultations efficiently.
- Go the extra mile to make sure patient's needs are met.
- Answer phone calls and respond to client inquiries with superior interpersonal skills.
- Maintain accurate client records and update information as needed.
- Process payments and manage billing procedures.
- Lead and support the front desk team, ensuring smooth daily operations.
- Assist with administrative tasks and support the clinical team as required.
- Ensure the reception area is clean, organized, and welcoming.

**Requirements**:

- Proven experience as a receptionist or in a customer service role, preferably in a medical or cosmetic clinic.
- Exceptional organizational skills and attention to detail.
- Confidence and ability to lead a team effectively.
- Superior interpersonal and communication skills.
- Proficiency in using computer systems and scheduling software.
- Ability to multitask and work efficiently in a fast-paced environment.
- Impeccable presentation and professional appearance.

**Benefits**:

- Competitive salary.
- Opportunities for professional development.
- A supportive and friendly work environment.
- Up to 50% discount on clinic services and products.

Pay: $35.00 - $41.00 per hour

Expected hours: 38 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Authorisation:

- Australia (required)

Work Location: In person

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