Salesforce Functional Analyst

2 weeks ago

Melbourne, Australia Origin Energy Full time

Full time permanent opportunity
- Flexible work arrangement - Hybrid
- Melbourne or Brisbane based

**Delivering good energy starts from within**

It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and customer solutions. We’re always looking for better ways to deliver for our customers - and for our people.

**About the role**:
Reporting to the Head of IT Business Enablement, the Salesforce Senior Functional Consultant is a pivotal senior-level IT role, serving as the vital link between development teams and business stakeholders.

With a focus on agile implementations, this role will play a critical role in Supporting Origin’s operational and project needs across all business units within the Salesforce Enablement team.

**Why this role matters?**
- Gather and analyse business requirements and break them down to user stories and acceptance criteria.
- Maintain a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow and reporting, etc.
- Continuously evaluate the optimal solution for the business and identify system deficiencies and processes.
- Perform data integrity and manipulation tasks when required.
- Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
- Write and maintain solution design documentation and procedures.
- Drive and increase user adoption and ensure user satisfaction, including developing, documenting, and delivering training.
- Manage special projects as assigned.

**What will you bring?**
- **Demonstrated experience** as a **Salesforce** Senior Business Analyst or **Functional consultant** on transformational programs.
- **5+ years of hands-on Salesforce experience** with capability of configurations and solution designs
- Experience with agile delivery method and implementations.
- **Experience** with multiple cloud implementations such as Sales and Service Cloud, Community Cloud, Salesforce **CPQ** or **Vlocity** - Energy and Utility Cloud.

**So, why join us?**
- Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
- Hybrid working environment, opportunity to connect with your team in our CBD office while working from home 2/3 days a week
- Competitive salary + annual performance bonus + performance based reviews
- Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible month-to-month plans and no lock-in contract.
- Free and confidential counselling for employees and family members.
- A great high energy team, that encourages interesting, rewarding, and engaging work

**Origin - Where good change happens**

At Origin, we’re powered by people who believe in creating change.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we’d love to hear from you.

**_You will be required to meet Origin's employment criteria which may include a criminal history check and pre-employment medical (including drug & alcohol testing)._**

Please note unsolicited CVs from agencies will not be accepted.

**_Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future._

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