Gaz - Aps6 - Act - Traveller Management National

**Contact**:hiringManagerName **Phone**: 02 5127 9663
**Period of Vacancy**:Ongoing
**Number of Vacancies**: Several

**Who can apply**:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

**About the Department of Home Affairs**:
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.

**Overview of the Branch and Section**:
The ABF Workforce Capability Branch delivers functional management, policy and procedural advice to the Australian Border Force (ABF) within the field and compliance, port operations and investigations domains by ensuring the knowledge, skills, abilities and core competencies of its workforce are properly understood and coordinated at an enterprise level.

The ABF Workforce Capability Branch is responsible for providing internal operational policy and procedural advice to ABF officers to ensure a nationally consistent approach to operational delivery.

The Traveller Management Section works across the traveller domain to provide centrally coordinated informed representation for regional aviation and maritime operations teams. This is achieved by collaborating with all stakeholders internally and externally to identify best practice, influence and ensure the inclusion of national consistency into our policy and procedure control framework.

**About the role**:
Traveller Management is looking to fill multiple APS6 Program Support roles. The Traveller Management team provides advocacy on behalf of regional aviation and maritime traveller operations teams and supports a nationally consistent approach in building officer capability and delivering operational excellence in the facilitation of legitimate travel.
- Talent for creating collaborative stakeholder relationships to drive outcomes, including the ability to communicate effectively with all levels
- Commitment and resilience to progress work packages that advance national capability
- An inquisitive nature and willingness to go beyond the task
- The ability to provide strength and support to enhance the unique culture of the Traveller Management Team
- Accountability for actions and behaviours, adhering to the highest levels of integrity and supporting the APS values
- The ability to work as a member of a team, switching between tasks, including those outside of the role, as required to support the team.

**Specific duties/responsibilities**:

- Leading Traveller Management’s work packages including risk assessments, business improvement and ongoing capability requirements of its stakeholders
- Providing accurate advice and ensuring information is available across the Traveller domain
- Leading the production of high quality and fit-for purpose portfolio and program reports for stakeholders
- Drafting Traveller Management's input into routine briefs (including Senate Estimates, Question Time Briefs and Hot Issues Briefs), Ministerial submissions and/or talking points in line with business requirements
- Proactively contributing to capacity building programs with regional aviation and maritime traveller teams, with a specific focus on training and development programs for officers and identifying gaps.

**Role requirements/qualifications**:

- Excellent written and oral communications skills are essential
- Ability to develop and maintain positive stakeholder relationships.

**Applicant response**:
1. Describe a situation where you had to change direction to take into account new information, or accommodate a shift in priorities. How did you deal with this situation and what was the outcome?

2. How do you react when asked to do something you believe to be beyond your capabilities.

**How to apply**:

- Your CV
- Your Applicant Response document
- Details of referees
- Include your full name and the Requisition Number - **id** in the footer of any documents being uploaded.

**Eligibility and Specific Conditions of Employment**

To be eligible to work with the Department of Home Affairs you must:

- Be an Australian Citizen
- Obtain and maintain the required AGSVA cl