Guest Services Advisor

3 days ago

Melbourne City Centre, Australia NAB Full time

Guest Services Advisor
- Job number: 798785
- Primary position location: VIC- Melbourne CBD
- Category: Administration & Office Support
- Work type: Permanent Full time
- Closing at: Mar 14 2025 - 23:55 AEDT

**Favourite**

As a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings, ensuring qualitative customer outcomes are realised.
- **Provide an outstanding colleague and customer experience.**:

- **Be an ambassador of the NAB brand and embody our customer obsessed values.**:
**In this role, you will**:

- Deliver exceptional colleague and customer experience in every interaction across a range of on-site workplace services with a focus on anticipating needs, listening to the colleagues and visitors, and making every interaction simple, effective, and quick.
- Receive and welcome guests, collect courier deliveries, sort and transport mail to the correct location.
- Assist with building, parking and property access including event space bookings and set-up.
- Complete floor walks utilising a checklist, noting, and reporting maintenance issues.
- Once proficient, cross-skill to be front of house and back of house capable.

**What you’ll bring**:

- Hospitality/customer service experience at minimum. Hotel/Concierge/Professional attendant experience highly regarded.
- Professional verbal and written communication skills.
- Ability to multi-task and prioritise tasks with operational awareness.
- Able to demonstrate a common-sense approach to problem solving.
- Demonstrable growth mindset, eager to learn and has the attitude that success means delivering as a team.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

  • Guest Services Advisor

    2 weeks ago

    Melbourne City Centre, Australia NAB Full time

    Guest Services Advisor - Job number: 801951 - Primary position location: VIC- Melbourne CBD - Category: Administration & Office Support - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Jul 22 2025 - 23:55 AEST **Favourite** As a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and...

  • Guest Services Advisor

    6 days ago

    Melbourne City Centre, Australia NAB Full time

    Guest Services Advisor - Job number: 801951 - Primary position location: VIC- Melbourne CBD - Category: Administration & Office Support - Work type: Fixed term Full time - Work type: Permanent Full time - Closing at: Aug 6 2025 - 23:55 AEST **Favourite** As a Guest Services Advisor, you will support the delivery of exceptional workplace experiences and...

  • Guest Services Advisor

    2 weeks ago

    Melbourne, Victoria, Australia NAB Full time $60,000 - $80,000 per year

    Multiple opportunities available | Permanent full time and 8-month Fixed-term Full-time Opportunity based at 395 Bourke Street Melbourne CBD In the role of Guest Services Advisor, you will put customers at the centre of everything you do. Apply your customer service passion in a professional environment within the Banking sector. Guest Services...

  • Guest Services Advisor

    1 week ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD As a Guest Services Advisor you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings; ensuring qualitative customer outcomes are realised. You will ensure you liaise professionally and appropriately with...

  • Guest Services Advisor

    1 week ago

    Melbourne, Victoria, Australia Nab - National Australia Bank Full time

    **Work type**: Permanent Full time**Region**: VIC- Melbourne CBDAs a Guest Services Advisor you will support the delivery of exceptional workplace experiences and service to colleagues, customers, and visitors in our commercial buildings; ensuring qualitative customer outcomes are realised. You will ensure you liaise professionally and appropriately with...

  • Guest Services Advisor

    1 week ago

    Melbourne, Australia NAB Full time

    Guest Services Advisor - Job number: 797715 - Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia - Category: Operations - Work type: Permanent Full time - Opening at: Jan 3 2025 at 06:00 AEDT - Closing at: Jan 10 2025 at 23:55 AEDT **Favourite** - **Provide an outstanding colleague and customer experience.**: - **Be an...

  • Guest Services Advisor

    1 week ago

    Melbourne, Victoria, Australia Nab Full time

    Guest Services Advisor- Job number: 797715- Primary position location: Victoria Street, VIC- Melbourne CBD, VIC, Australia- Category: Operations- Work type: Permanent Full time- Opening at: Jan 3 2025 at 06:00 AEDT- Closing at: Jan 10 2025 at 23:55 AEDT**Favourite**- **Provide an outstanding colleague and customer experience.**:- **Be an ambassador of the...

  • People Services Advisor

    2 weeks ago

    Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • HR Advisor

    2 weeks ago

    Melbourne City Centre, Australia Davidson Group Services Full time

    HR Advisor - $40 - $45 P/H + Super - 15 Month contract - Government Sector - CBD Based - We are seeking an experienced HR Advisor to join a well-recognised executive agency of the Australian government. Working with the People Partner to provide advice and services within the Data and Digital Group. You will be the first point of contact to review, triage...

  • Service Advisor

    2 weeks ago

    City Of Stirling, Australia A.P. Eagers Limited Full time

    About the RoleWe're looking for a professional, organised, and customer-focused Service Advisor to join our high-performing team at Osborne Park Volkswagen. This is a key front-of-house role supporting our service department and creating a seamless experience for every guest.ResponsibilitiesGreeting guests and managing bookings and enquiriesLiaising between...