Client Service Officer

2 weeks ago


Miranda, Australia Demant Full time

Who is Audika?- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**
- The Role:
- This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
- Responsibilities:
- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations.
- You will be successful in this role if you have:
- Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy or allied health
- Experience working with an older demographic (preferred)
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills
- What's in it for you:
- 12 months contract
- Competitive salary + Super + performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing center - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts
- Our Values:
- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.



  • Miranda, Australia NSW Government Full time

    **CLIENT SERVICE OFFICER - NSW GOVERNMENT** We are looking for a Client Service Officers for a temporary role with an established Government organisation working within the housing and tenancy department. - Miranda location - Immediate start - Initial 3 month contract with view to extend - Driving licence is required - $31ph + super - Full time, Monday to...


  • Miranda, Australia Alexander Appointments Full time

    $31 per hour + Super | 35 hours per week - NSW State Government | Miranda Location - ASAP Start | Estimated 3-month temp assignment, potential to extend - **$31 per hour + Super | 35 hours per week**: - **NSW State Government | Miranda Location**: - **ASAP Start | Estimated 3-month temp assignment, potential to extend** *** **About the Client** Our large...

  • B2b Sales Consultant

    2 weeks ago


    Miranda, Australia Your Client Matters Full time

    Your role will be to to sell (online via zoom) our range or combination of marketing products and services across all industry sectors, be able to present to audiences in person and via our regular webinars and to attend industry events and promote our services at these events (occasional interstate travel will be required for these events). Your Client...


  • Miranda, Australia HammondCare Full time

    **Undertake a key role in the HammondCare At Home front line care team, providing reliable office-based support for Care Managers, clients and their representatives** - Permanent position with guaranteed hours and stability in our Home Care team - Maximise your take-home pay with NFP salary packaging - Enjoy a work-life balance with Monday-Friday operating...


  • Miranda, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Accounts Officer

    3 days ago


    Miranda, Australia Page Personnel Full time

    Join an globally established organisation who are experts in their industry! - Immediate opportunity with competitive pay rate **About Our Client**: My client is a reputable organisation that operates globally in multiple countries and regions to create area-specific solutions. Their corporate mission is to assist people and goods transported where they...


  • Miranda, Australia Alexander Appointments Full time

    $29.92 per hour + Super | 35 hours per week - NSW State Government | Miranda Location - ASAP Start | Estimated 3-month temp assignment, potential to extend - **$29.92 per hour + Super | 35 hours per week**: - **NSW State Government | Miranda Location**: - **ASAP Start | Estimated 3-month temp assignment, potential to extend** *** **About the Client** Our...

  • Payroll Officer

    2 weeks ago


    Miranda, Australia Perigon Group Full time

    Immediate Start - 6-9 month Contract - Kronos experience Essential - Miranda Location - WFH flexibility and parking onsite **Our client** Reporting into a Payroll Manager, this role provides a great opportunity for an experienced, forward-thinking Payroll Officer to join a fantastic organisation, in a key role. Your responsibilities will include, however...

  • Payroll Officer

    2 weeks ago


    Miranda, Australia SKG Services Pty Ltd Full time

    We are seeking a highly skilled and dynamic experienced Payroll Officer. Your primary responsibility will be to ensure accurate and timely payment of payroll. Collaborating with professionals from various departments will be key aspects of your role. In this role, we are looking for an individual who is analytical, methodical and experienced in payroll...

  • Administration Officer

    24 hours ago


    Miranda, Australia Integra Water Treatment Solutions Full time

    **Water is the hot topic in Australia ** ***Be part of a company that’s in the action!** - ** Supportive, fun and friendly team environment**: - ** Benefit from a role with lots of variety and flexible hours**: - ** Genuine opportunities for growth** **Integra Water Treatment Solutions is a national, Australian owned company that specialises in...