Customer Service

20 hours ago

Miranda, New South Wales, Australia The Collective Australasia Pty Ltd Full time $45,000 - $60,000 per year

TCA Supply is national supply business leading the way in cleaning, packaging & hospitality. We provide our customers with national reach, genuine expertise & unparalleled local service. We are looking for a capable all-rounder to join our dynamic team in a customer service and admin support role, based out of our Head Office in Miranda, with flexibility of working from home. You will need to be organised, reliable, and happy juggling varied tasks.

Why Choose TCA:

At TCA we're building careers

· Our commitment to your growth means continuous skill enhancement and training.

· We are three-year-old business with fantastic growth opportunities, as we grow.

Become Part of a Powerful Culture:

· We foster a supportive environment where we believe collective expertise drive real results.

· We want to help expand your skills to ensure you reach your full potential.

· The TCA culture expands throughout all our Suppliers and Members.

· Your dedication and hard work won't go unnoticed; we foster a culture of appreciation and celebrate our team achievements.

Role: Customer Service / Administration / Executive Support

Permanent Part Time: 30 hours per week (across 4 or 5 days), Hybrid work environment in our office (Miranda) and work from home.

· Act as the main point of contact for customer inquiries mainly via phone & email

· Provide accurate information about products, services, and policies.

· Resolve customer concerns efficiently, ensuring a positive outcome and experience.

· Process orders, returns, exchanges, and refunds in a timely and accurate manner.

· Maintain and update customer records in the company's database.

· Collaborate with internal teams to address and resolve customer issues.

· Identify and suggest opportunities for improving customer service processes.

· Uphold company values and deliver service with professionalism and empathy.

· Support to Management Team

· Assist with administrative tasks, including booking meeting rooms and preparing materials.

· Provide day-to-day operational support to help achieve business objectives.

· Assist in the planning and coordination of trade shows, exhibitions, and events.

· Organise logistics, including venue arrangements, travel, and materials preparation.

Qualifications:

· year of successful experience as a Personal / Executive Assistant, Administrative Extraordinaire or Customer Service, showcasing your ability to thrive in a fast-paced environment.

· Exceptional ability to manage multiple priorities, meticulously organise events and calendars, and consistently meet deadlines with grace under pressure.

· Clear, confident communication, this role requires polished written and verbal communication skills and interacting professionally with stakeholders at all levels.

· Tech Savvy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

· Attention to detail and commitment to accuracy in all tasks.

· Independent Drive, Collaborative Spirit. The ability to take initiative and work autonomously while also being a collaborative and supportive team player.

· Commitment to maintaining confidentiality and acting with the highest ethical standards.

  • Customer Service Allrounder

    1 week ago

    Miranda, New South Wales, Australia Oceans Luxe Full time $38,400 - $58,080 per year

    Oceans Luxe is hiring a Full time Customer Service Allrounder role in Miranda, NSW. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Working rights required for this role Expected salary: $28 per hour applicant must speak fluent English, must be reliable & punctual, must have a positive can do...

  • Customer Relationship Manager

    1 week ago

    Miranda, New South Wales, Australia Betterway Financial Solutions Pty Ltd Full time $60,000 - $80,000 per year

    Customer Relationship Manager Location: Miranda | Job Type: Full-time | Industry: Financial Services Are you passionate about delivering exceptional customer service? Do you excel at creative problem-solving and thrive in a fast-paced, people-focused environment? This could be the perfect opportunity for you — especially if you're considering a career...

  • Casual Customer Assistant

    2 weeks ago

    Miranda, New South Wales, Australia digiDirect Full time $45,000 - $60,000 per year

    Are you passionate about photography, videography, or tech gadgets? Want to work with a team of like-minded creatives in a fast-paced retail environment? Join digiDirect, leading destination for digital imaging gear, as a Casual Sales Assistant at our Miranda storeAbout the RoleAs a Casual Sales Assistant, you'll play a vital role in delivering top-tier...

  • Miranda Boutique Coffee Specialist

    7 days ago

    Miranda, New South Wales, Australia Nestlé Nespresso SA Full time $35,000 - $45,000 per year

    Drop In for a Coffee Career Chat at our Miranda Boutique on Tuesday 14 OctoberLove Coffee? Love the Festive Season? Join Nespresso as a Festive CasualCommitted to sustainability & B-Corp certifiedEnjoy a cup of coffee while you workAre you ready to bring a little extraordinary into your life? AtNespresso, we blend vibrant people and products together to...

  • Dental Assistant

    19 hours ago

    Miranda, New South Wales, Australia Bupa Full time $60,000 - $80,000 per year

    Why Bupa?Significant Bupa product and service discounts - up to 40% health insurance discount + much more.170 practices Australia wide - Move with usGrowth opportunities such as our Future Leaders Program - accelerate your career with BupaFull time permanent position in our Miranda boutique practiceAbout the Practice:Our Bupa Dental Miranda practice is well...

  • Duty Manager

    1 week ago

    Miranda, New South Wales, Australia ALDI Stores Australia Full time $60,000 - $70,000 per year

    About UsALDI. Good Different.With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Australian grocery market in 2001 and has since grown to have almost 600 stores and 8 distribution centres in 5 states.If you've ever shopped at ALDI you know...

  • Medical receptionist

    2 weeks ago

    Miranda, New South Wales, Australia Southern Vein and Cosmetic Centre Full time $45,000 - $65,000 per year

    About the role This part-time Medical Receptionist role at Southern Vein and Cosmetic Centre in Miranda, NSW offers the opportunity to work within a dynamic and supportive healthcare environment. As a key member of the team, you will be responsible for providing exceptional administrative and customer service support to patients, healthcare providers, and...

  • Boutique Coffee Specialist

    1 week ago

    Miranda, New South Wales, Australia Nestlé Nespresso SA Full time $60,000 - $80,000 per year

    We Inspire, we Care, we Act, and we iNnovateCommitted to sustainability & B-Corp certifiedEnjoy a cup of coffee while you workAtNespresso, we believe that we can elevate the world of coffee to drive a positive impact and be a force for good which shapes lives and landscapes for the better. By caring for one another, our farmers, suppliers, and the...

  • Aje Miranda Assistant Boutique Manager

    1 week ago

    Miranda, New South Wales, Australia The Aje Collective Full time $60,000 - $90,000 per year

    Description:Join icon fashion house Aje as an Assistant Boutique Manager at our Miranda store.Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.Our company strives to invite freedom of self-expression in...

  • Aje Miranda Assistant Boutique Manager

    19 hours ago

    Miranda, New South Wales, Australia Aje. Full time $60,000 - $90,000 per year

    Join icon fashion house Aje as an Assistant Boutique Manager at our Miranda store.Aje was created in 2008 to translate the effortless Australian lifestyle into fashion.Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful.Our company strives to invite freedom of self-expression in each...