Administration & Operations Executive Assistant

1 week ago

Gold Coast, Australia Cloud 9 Strategic Full time

**Administration & Operations Executive Assistant - Full Time - Molendinar, Gold Coast Office**
Are you a natural problem solver? Are you an experienced Administration & Operations superstar looking for a role where you can really shine? Then we want to hear from you

Please read our job advertisement carefully as your ability to follow our instructions will form part of our selection process.

**About the Organisation**

Our client is a family owned and operated, highly profitable, rapidly growing Facilities’ Maintenance business and the largest in SEQ, specialising in “height access services”.

Client satisfaction is their number one priority, and their main goal is to provide high quality, premium height access services that exceed any client’s expectations.

**About the Role**

The role is for an Administration & Operations Superstar to join the team
- Full Time position, Monday to Friday
- To be assigned at their Molendinar office on the Gold Coast
- Experienced in construction services - ideal but not 100% essential
- A natural problem solver
- Driven, determined, confident and well-spoken
- Self motivated & able to self-reward - rather than seeking constant reassurance
- Highly organised, methodical and task-oriented
- A communications ninja - ensures the client gets updated without the client having to ask “what’s happening”
- Someone with a good foresight for workflow and day-to-day jobs
- Someone who can liaise with the executives and the whole staff
- Someone who makes no excuses, who simply delivers results
- Someone who understands the importance of standard operating procedures and getting the job done right and on time, every time
- Someone who’s keen to take a “better every week” approach to continually improving the organisation and their outcomes
- A truly confident self starter who knows he/she will prove an indispensable asset to the organisation

**Your Duties will include**
- Day to day running of the office - end to end
- Ensuring all tasks are completed - as required and on time
- Proactively informing clients of their “job status”, critical to the organisations reputation & client satisfaction
- Booking & Scheduling jobs (and team) & managing the overall scheduling system
- Preparing quotes
- Responding and communicating with clients and prospects (includes general inquiries, update on job status, insurance & quote requests, etc)
- Job costing - A critically important finance function - You’ll be using their job management system to ensure labour and time is entered, updated and tracked so the profitability of each job is clear (and action is taken)
- Weekly Management Reporting
- Closing jobs and invoicing
- Health & Safety and SWMS
- Supporting the CEO, Operations Manager and the whole team
- Creating and maintaining Standard Operating Procedures
- Improving systems and processes
- General admin tasks (as needed)

Good luck

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Gold Coast, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Construction: 1 year (preferred)
- Project coordination: 1 year (preferred)

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