Key Account Manager

2 days ago

St Leonards, Australia IQVIA Full time

IQVIA has an exciting opening for a **Key Account Manager **supporting mainly Australian accounts and a small number of New Zealand (those with Australian based decision makers) accounts with subscription services, based in our St Leonard’s, Sydney office.

You will be responsible for a diverse customer portfolio, supporting a number of multi-national Pharmaceutical organisations as well as a number of small to medium sized organisations. Beyond data, our IQVIA portfolio expands customer solutions such as CRM & Business Intelligence Technologies, Contract Sales & Medical Services, Healthcare Professional data, Consulting and Primary Market Research to name a few. We seek someone with ideally Australian Pharmaceutical industry expertise who can continue to drive a well-established customer portfolio.

**Responsibilities**:

- Under supervision, assists in selling IQVIA products and services within allocated accounts to achieve assigned revenue goal
- Work closely with the client service team to ensure high customer satisfaction
- Internal collaboration across IQVIA offerings teams
- Consult, anticipate and address clients’ needs by proposing multiple fit for need solutions
- Trusted advisor, develops relationships with executives and decision makers
- Responsible for approx. 20 accounts
- Attends regular meetings to discuss client operational status

**Key Requirements**:

- Bachelor’s degree or equivalent and minimum 3-5 years Account Management experience
- Basic knowledge of IQVIA core products, customer account management, and an awareness of IQVIA information solutions / services portfolio is desired

**Additional Requirements**:

- Excellent communication and listening skills
- Self-motivated and capable of working autonomously
- Strong analytical and problem-solving skills
- Demonstrated strength in collaboration
- Competent in Excel, data analysis and process driven
- Business Development & exceptional presentation skills

**_ At IQVIA all facets of diversity are important to us and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute and realise their full potential._

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