Key Account Manager 2

6 days ago

St Leonards, Australia IQVIA Full time

This is an opportunity to work in an organisation with a unique position in healthcare research to provide seamless, as a Customer Success Manager you will focus on a portfolio of small to large sized consumer health and FMCG companies with an established IQVIA subscription.

**Key responsibilities**:

- Leading the end-to-end delivery development of new data offerings and consultancy projects from early development phase through to successful launch
- Assists in selling IQVIA products and services within allocated accounts to achieve assigned revenue goal
- Work closely with the client service team to ensure high customer satisfaction
- Designs, structures and delivers client reports and presentations that are appropriate to the characteristics and needs of client
- Identifies new business opportunities of follow-on work and new leads at assigned client
- Internal collaboration across IQVIA offerings teams
- Develops strong relationships with senior managers and decision makers
- Monitor’s client satisfaction to maintain core revenue

**Key requirements**:

- Bachelor’s degree or equivalent in Health Economics, Life Sciences, ICT or related fields
- Strong capability in juggling priorities to meet deadlines while retaining consistently high-quality outcomes
- Minimum of 2 years’ experience in Business Development, Consultancy and Account Management
- Confident and comfortable working independently with mínimal support
- Excellent interpersonal skills and ability to work effectively with others in and across the organization to accomplish team goals
- Knowledge of key issues and current developments in the FMCG and consumer health industries
- Demonstrates excellent written and verbal communication skills and is effective in a variety of presentation settings
- Experienced with developing consultative relationships with senior level managers and executives
- Expertise in Excel and PowerPoint, Q Professional

**_ At IQVIA all facets of diversity are important to us, and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute and realize their full potential._

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