Account Manager – Tech for the Outdoors

Love outdoor adventure, cutting-edge tech, and building long-term relationships? We're looking for a motivated Account Manager to nurture and grow our dealer network, ensuring our retail partners succeed with products we distribute.

• Location: St Leonards, Sydney, NSW
• Industry: Distributor for Outdoor & Portable Tech, Action Cameras, & Portable Energy
• $70,000 – up to $90,000 Base PA
• Role Type: Full-time (Office and field-based)

Why Join Us?

We're Techlyte, one of Australia's leading distributors of outdoor and tech gear - including AI Products, action cameras, portable energy tech, and more. We supply to national retailers and specialty adventure/camera stores across the country.

This role is perfect for a people-focused sales professional who enjoys relationship-building, account growth, and being the go-to contact for key retail partners.

What You'll Be Doing

As our new Account Manager, you'll:

Client Relationship Management

• Build and maintain strong, long-term relationships with key accounts, developing a deep understanding of client needs and business drivers.
• Act as the primary point of contact for assigned accounts, managing communications, handling escalations, and resolving issues effectively.

Sales & Business Development

• Achieve sales targets and revenue objectives through proactive account planning and business development.
• Identify new opportunities within existing accounts while also supporting new client acquisition.
• Develop proposals, prepare quotations, and negotiate contracts in line with company policies.

Account Strategy & Planning

• Create and implement strategic account plans aligned with both client business goals and Techlyte's growth strategy.
• Collaborate with product, technical, and project teams to deliver tailored solutions.
• Monitor competitor activities and market trends, providing actionable insights to management.

Project Delivery & Support

• Oversee project execution and solution implementation across key accounts.
• Ensure smooth delivery, service quality, and after-sales support in collaboration with cross-functional teams.
• Support product launches, merchandising, and promotional initiatives in-store.

Reporting & Compliance

• Provide regular sales forecasts, pipeline updates, and account performance reports to management.
• Ensure all sales activities comply with company standards, ethical guidelines, and legal requirements.

Market Experience

• Work with buyers from chain-store brands in consumer electronics, outdoor, camping, tools, and related industries.
• Represent the company at trade shows, dealer events, and roadshows, strengthening Techlyte's product presence in the market.

We're Looking For Someone Who:

• Has 1+ years of account management or sales experience (consumer products, retail store staff, or B2B).
• Brings proven experience working with buyers from chain-store brands in consumer electronics, outdoor, camping, tools, or similar industries.
• Is customer-focused with strong relationship-building and problem-solving skills.
• Thrives on helping partners succeed and grow their business.
• Is comfortable working independently and collaboratively with cross-functional teams.
• Is passionate about tech, gadgets, and outdoor adventure.
• Experience in the outdoor/recreational, camera, or tech retail space.
• Familiarity with stores like Camera House, Digi Direct, or similar channels.
• Exposure to dealer networks or retail account management.

Other Must Have Requirements:

• Must have Permanent work rights in Australia.
• Valid driver's license and car (NSW-based).
• Your own car to meet potential clients within NSW.
• Fluent English with strong written and verbal skills.
• Some exposure to CRM systems (or willingness to learn).
• Willingness to travel interstate occasionally (expenses covered).

What You'll Get:

• Supportive team environment with hands-on product training.
• Opportunity to become a trusted partner to leading retailers.
• Access to exciting brands and cutting-edge tech.
• Room to grow within a passionate and tight-knit team.
• Work with a company that values real-world adventure and innovation.