Analyst, Account Management, Financial Institutions

1 day ago

St Leonards, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Analyst, Account Management, Financial Institutions

This role will drive sales effectiveness for one of Mastercard’s Global Key Accounts across both core products and services. We are seeking a highly accountable, resilient, analytical and adaptable technologist to join a high performing team.

Role
- Customer Focus - responsible for partner facing communications, support the team with Client implementations and initiatives to deliver the best outcome for Client and Mastercard
- Internal influencing - collaborates across teams to achieve best outcome for Client and Mastercard
- Delivery - ensure contractual commitments are delivered on time and to specifications
- Responsible for creating client facing presentation materials and analytics as part of engagement plan with Client and sales opportunities, including monthly tracking reports, quarterly business reviews, statement of works and other materials
- Responsible for creating performance analytics, dashboards and monthly partnership communications
- Responsible for project management of key initiatives, collaborating across Mastercard’s internal divisions
- Responsible for relationship mapping and event co-ordination with C-level of both Mastercard and Client
- Responsible for the creation and dissemination of Best Practice to Client including the arrangement of peer to peer meetings and appropriate documentation to senior leadership
- Responsible for supporting team with pipeline management at the account level, including Salesforce maintenance

All About You
- Passion about learning and thrive in a fast-paced environment
- A strong team player, resilient and are able to work autonomously
- Demonstrate well-developed commercial and business acumen, adaptable to changing environments
- Dedicated to building strong relationships with your customer and can identify opportunities that solve their pain points
- Possess strong analytical, written and verbal communication skills and enjoy simplifying large amounts of complex data into C-Level presentations
- Degree qualified in business studies or relevant field
- Have exposure to exposure to payments or financial services
- Proficient with Excel and PowerPoint

COVID-19 Considerations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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