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Service and Warranty Administrator
2 weeks ago
**Join the most recognised and respected residential home builder in NSW**:
- **Be a pivotal part of the client’s experience**:
- **Monday to Friday**
From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals and budgets and today we are recognised as one of Australia's leading builders of residential homes. We strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.
We are proud to belong to the NXT Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.
**About the opportunity**
As the Administration Assistant you will be responsible for:
- Delivering excellent customer service
- Co-ordinating the Post-Practical Completion Client Contact program
- Liaising with clients and Service & Warranty Serviceman and Handover Supervisor regarding booking inspections, maintenance service dates and general maintenance requirements
- Following up service reports and entering data and service defects into computer system, as appropriate
- Building strong relationships with internal and external stakeholders
- General administrative duties such as scanning, filing, typing, etc
**About you**
You will share a passion for our purpose and be aligned to our core values. In addition, you will demonstrate:
- Previous experience in an administrative role
- Good computer and MS Office skills
- Excellent customer service and communication skills
- Outstanding, organisational, and planning abilities with the ability to work under pressure
- A flexible approach and attitude towards your work
- Knowledge of Construction and the building process is preferable but not essential
**Our commitment**
We believe that our employee community is a key strength of our organisation and we aim to attract the best talent to achieve our strategic goal of being Australia’s number one leading home builder and Employer of Choice in our sector. Our leaders create inclusive teams and value the individual contributions of our employees. We value safety and integrity, and we lead the way in innovation and building better.
**Interested?**
**Salary**: From $55,000.00 per year
Schedule:
- Monday to Friday
Licence/Certification:
- covid vaccination certificate (preferred)
Work Authorisation:
- Australia (required)
