Travel Accounts Team Leader

2 weeks ago

Greater Adelaide SA, Australia RAA Full time

Lead a dedicated Travel Accounts team
- Full-time permanent position
- Adelaide CBD location and WFH opportunities

**About the Role**

As the Travel Accounts Team Leader, you will oversee and optimise the financial operations of our travel accounting function, ensuring seamless workflows and precision in financial processes. You will lead a dedicated team, support travel consultants, collaborate with finance teams, and drive process improvements to enhance efficiency across departments.

**What You’ll Be Doing**
- Lead & develop a high-performing Travel Accounts team through training, cross-skilling, and continuous improvement initiatives.
- Manage financial operations, including bank reconciliation, supplier payments, and GST reporting to ensure compliance and accuracy.
- Support Travel Consultants in accounting processes, assisting with Tramada financial workflows and reducing processing errors.
- Analyse and improve financial workflows, identifying opportunities for efficiency, automation, and enhanced financial reporting.
- Deliver exceptional service to internal stakeholders, Travel Agents, and customers by ensuring prompt and accurate financial transactions.

**What We’re Looking For**
- Accounting or travel finance experience with a strong grasp of accounts payable, receivable, and reconciliation processes.
- Leadership experience in a finance or travel role, with a commitment to team development and cross-functional collaboration.
- Proficiency in financial systems like Tramada Mid-Office, Finance One, AirPlus VCC, and other travel accounting platforms.
- Excellent problem-solving skills, accuracy, and a customer-focused mindset.
- Ability to drive process improvements, automate workflows, and enhance operational efficiency**.**

**About us**

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.

We’re also one of the state’s largest employers, with more than 1300 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand.

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan

**How to apply**

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

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