Team Leader

15 hours ago

Greater Adelaide SA, Australia WHSmith Full time

**Join our team as a Café Team Leader at our FreshPlus cafe at our Queen Elizabeth site**:

- **_Lead a team & _**_develop your leadership skills_**:

- **_Access to exciting perks & team discounts_**:

- **_Full time afternoon Monday - Friday position available (no weekends)_**

**About Us**:
WHSmith is a historic British retailer focusing on news, books, and convenience, and more recently Café operations across Australia. Our retail stores are located in some of the busiest and most exciting airports in the country, and our food sites in some of the busiest hospitals. Both provide a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge. Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Role**:
As a Café Team Leader, you will be responsible for overseeing the daily operations of our café, and ensuring that our customers receive the highest level of service. Responsibilities include:

- Training team members in store processes and procedures.
- Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards.
- Reporting and communicating necessary information and feedback to the Store Manager regarding any and all aspects of store operations.
- Assist in the preparation of both food and beverages/coffees.

This is a full time afternoon position located in Queen Elizabeth Hospital. Your working days are Monday - Friday.

**About You**:

- 3+ years of supervisory experience
- Bubbly and enthusiastic personality
- Barista experience & skills
- Ability to lead and run a shift
- Understanding of till reconciliation and cash handling
- Exceptional time management skills and reliability
- Flexible availability on weekends & evenings

You will be a natural leader with excellent soft skills, and be able to inspire and motivate your team to deliver exceptional service and maintain high standards.

**Our Commitment to Diversity and Inclusion**:

- **_Please note, only shortlisted applicants will be contacted._

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