Facilities Helpdesk Scheduler

5 days ago

Melbourne City Centre, Australia HAYS Full time

Leading HVAC specialist seeking experienced scheduler for government contracts in Melbourne.

**Your new company**
***
A reputable service provider located in Melbourne CBD requires an experienced Service Coordinator/Scheduler to work within their niche HVAC servicing and maintenance division.

This company has years of experience within the HVAC servicing industry and prides themselves on their excellent customer service and industry reputation,

This is an immediate temporary to permanent role with an industry leader

**Your new role**
***
You will have a range of responsibilities including:

- Organising breakdown maintenance
- Scheduling preventative and reactive maintenance
- Maintain accurate and relevant property documentation
- Maintain systems to ensure compliance
- Effectively schedule jobs for technicians
- Managing and building positive relationships with customers
- Generating quotes and ordering parts for technicians

**What you'll need to succeed**

To succeed in this role, you will require:

- Previous experience in a similar role within facilities or essential services
- The ability to work in a high pace and deadline driven environment
- Exceptional communication skills
- Customer service oriented with the ability to build and grow customer relationships
- Problem solving and organisational skills
- Self-motivated and enthusiastic
- Hard working and a great work ethic and attitude

**What you'll get in return***
- You will get to work with an established HVAC servicing and maintenance company who have an excellent customer base, established loyalty, and a great reputation within Australia.
- A temporary role leading to full time work and an inner CBD location.
- A great team working environment, with great people and no two days the same.
- Great hourly rates and full training on offer

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please call Jessica Thatcher at Hays 0386168450.

**LHS 297508** #2674093

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