High Salary: Footscray Hospital
7 days ago
Helpdesk Operator
$29.58 + Penalties
Shifts: 11am - 7pm & 10pm - 6am
Compass Group Australia willdeliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We willprovidevital services, including patient services, environmental services, food, security, help desk, and more. As a public hospital with clinical services provided byWestern Health, this state-of-the-art facility willplay a key role in supporting the community—be part of something bigger and help shape the future of healthcare in Victoria.
THE POSITION
- Act as the central point for all service requests and inquiries.
- Log, prioritise, and escalate issues to the right teams for prompt resolution.
- Coordinate and communicate schedules, updates, and service information.
- Provide professional, empathetic support to all stakeholders.
- Contribute to maintaining high service standards across the hospital.
THE PERSON
- Previous experience in helpdesk, customer service, or scheduling (healthcare experience advantageous).
- Strong communication and interpersonal skills.
- Confident using helpdesk or scheduling software and Microsoft Office Suite.
- Able to manage multiple priorities, resolve conflicts, and keep things running smoothly.
- Holds (or can obtain) a Police Check and Working with Children Check.
THE BENEFITS
- Play a key role in supporting hospital operations and patient care.
- Join a supportive, professional team in a fast-paced environment.
- Opportunities for ongoing training and development.
- Stable and meaningful role in an essential industry.
#J-18808-Ljbffr
-
City of Melbourne, Australia Compass Group Pty Limited Full timeOverview Join the Compass Group Australia team at The New Footscray Hospital, a cutting-edge facility committed to healthcare. We are seeking a Helpdesk Manager to lead and optimise our helpdesk operations, ensuring we meet Public Private Partnership (PPP) service delivery outcomes. - 24/7 Help Desk. - Be part of the team from implementation to...
-
Footscray Hospital- Security Coordinator
7 days ago
City of Melbourne, Australia Compass Group Pty Limited Full timeCompass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We will provide vital services, including patient services, environmental services, food, security, help desk and more. As a public hospital with clinical services provided by Western Health, this state of...
-
Project Officer/analyst
2 weeks ago
Melbourne, Australia Western Health Full timeRequisition No: 4586 - Executive Division: Chief Executive - Division: New Footscray & Melton Hospital - Program: New Footscray Hospital - Department: New Footscray Hospital Resourcing - Enterprise Agreement: Varied Health and Allied Services, Managers and Ad - Job Function: Administration & Leadership - Project: New Footscray Hospital -...
-
Project Officer
1 week ago
Melbourne, Australia Western Health Full timeLocation: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Analyst, Community Services, Engineering, Health and Allied Health, Medical and Nursing, Other, Projects, Research, Medical, Nursing, Aged Care Reference: 48506 The Victorian Government has...
-
Footscray Hospital
3 weeks ago
City of Melbourne, Australia Compass Group Pty Limited Full timeOverview Cleaners (General & Theatres) Evening and Night Shifts New positions have become available with an October 13 start date! Please apply now! Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We will provide vital services, including patient...
-
General Medicine Physician
3 weeks ago
City of Melbourne, Australia Western Health Full timeOverview Western Health is seeking an enthusiastic general physician to join a growing and dynamic General Medicine Unit. You will work with a strong team providing high-quality care to complex patients, making a significant impact on the health and well-being of our diverse and growing community, and delivering high-quality training to the next generation...
-
Footscray Hospital
4 weeks ago
City of Melbourne, Australia Compass Group Pty Limited Full timeOverview Menu Monitor New positions have become available! Apply now for an October start! - Make a difference in Patient Care. - Work with a Dedicated Team - Join a New, State-of-the-Art Hospital Compass Group Australia will deliver essential support services at the new Footscray Hospital, one of Victoria’s largest health infrastructure projects. We...
-
Footscray Hospital
2 weeks ago
Melbourne, Australia Compass Group Pty Limited Full timeHelpdesk Operator (All shifts) - Choose from early morning, day, evening, or overnight shifts that suit your schedule. - Play a vital role in ensuring the hospital's IT systems run smoothly, supporting medical and operational staff. - Develop your skills and advance your career in a fast-paced healthcare IT environment. Compass Group Australia willdeliver...
-
Patient Services Assistant
1 week ago
Melbourne, Australia Western Health Full timeLocation: Melbourne | Western Metropolitan Job type: Full time, Part time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health Reference: 51133 - **Patient Services Assistants**: - ** Part Time and Full Time Positions** The Health Support Services Department is currently seeking experienced Patient...
-
Project Support Officer
6 days ago
Melbourne, Australia Western Health Full timeLocation: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Projects Reference: 52607 An opportunity exists for an experienced Project Support Officer to join our growing New Footscray and New Melton Hospital Project team. Based at Footscray...
