Field Service Manager

19 hours ago

Moorebank, Australia Toyota Material Handling Australia Full time

**About the Role**

Reporting to the Branch Service Manager, the Field Service Manager is responsible for managing and leading the operational activities of the Field Service Team within their designated geographical area. As a Field Service Manager, you will ensure that your team is meeting relevant KPIs, working to TMHA standards and addressing customer needs in a safe, efficient and effective manner throughout the field.

**Key Duties & Responsibilities**:

- Responsible for the management, direction and leadership of the Field Service Technicians and Field Service Controller within your team.
- Manage and ensure the booking, scheduling, allocating services and maintenance in the field is done in a professional manner and in accordance with the requirements of the relevant Australian Standards and company policies.
- Manage Field Service Technicians labour utilisation and ensure completed jobs are closed in a timely manner.
- In conjunction with the Team Leader, provide support and guidance for complex job orders.
- Plan, coordinate and manage training for your Field Service Team.
- Development and monitoring of individual performance targets; conduct performance appraisals as required.
- Monitor and control costs for rental fleet within the allocated budgets.
- Manage and approve timesheets within the time and attendance system for your team.

**Skills and experience**:

- Trade Qualification - Heavy Plant, Motor Mechanic, Auto electrics or similar/relevant.
- Extensive experience as a Technician in the Material Handling Industry or similar/relevant industry.
- Comprehensive product knowledge with the ability to provide and understand technical explanations.
- Strong leadership and management skills - experience leading a team, mentoring and guiding teams to achieve outcomes, experience in dispute resolution and performance issues.
- Advanced communication skills (written and oral) and an ability to negotiate with internal and external stakeholders at all levels.

**Our commitment**:
**How to Apply**

Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.

**About the Company**

Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company.

TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution.

TMHA is the exclusive Australian retailer for new sales of the world-renowned Industrial Equipment.

Due to TMHA’s structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support.

TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.

  • Field Service Manager

    5 days ago

    Moorebank, Australia Coates Full time

    **About us** At Coates, we understand that we’re nothing without great people. So, you don’t just work for us, we work for you. We’re here to support and equip you with great training and development, flexible work options and a positive team environment to help you build your career from the ground up or take it to the next level. The Field Service...

  • Field Service Manager, Drives

    1 week ago

    Moorebank, Australia ABB Full time

    **Field Service Manager, Drives (East Coast)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Controller

    1 week ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About TMHA**: Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO. TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially...

  • Field Service Team Leader

    18 hours ago

    Moorebank, Australia BGIS Full time

    BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients. Power Protect is a division of BGIS. Our organisation manages more...

  • Service Manager to Start Immediately in Sydney

    5 days ago

    Moorebank, Australia All Aussie Fire Full time

    **Key Responsibilities**: - Oversee the daily operations, ensuring efficient and effective service delivery. - Manage and schedule the maintenance, inspection, and repair of fire safety equipment and systems, including fire alarms, sprinklers, and extinguishers. - Supervise a team of service technicians, providing guidance, training, and performance...

  • Service Coordinator

    1 week ago

    Moorebank, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. At Coates, we understand that...

  • Service Manager E-mobility

    2 weeks ago

    Moorebank, Australia ABB Full time

    **Service Manager E-Mobility**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Channel Manager

    2 weeks ago

    Moorebank, Australia ABB Full time

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world. This Position reports to: Service Sales...

  • Service Administrator

    3 days ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    The Service Administrator - Warranty is a vital part of the service team, the role must provide support to our customers, sales and service teams to ensure all service requests and warranty claims are handled in an efficient and friendly manner. **The role is primarily responsible for**: - In a timely manner, complete all administration duties in relation...

  • East Coast Drives Region Manager

    18 hours ago

    Moorebank, Australia ABB Full time

    **East Coast Drives Region Manager - Motion Services**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...