Channel Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:
Service Sales Manager

**Your role and responsibilities**
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. You will have the opportunity to develop and maintain a highly effective sales channel strategy for a specified market (global/regional) to improve ABB’s market penetration and achieve its growth aspirations. Each day, you will plan and ensure the execution of the business area/division sales strategy to achieve both qualitative and quantitative targets for the assigned channel in a profitable way with a focus on orders, revenues, growth, margin, market share, sales productivity, and customer satisfaction. You will also showcase your expertise by leading, developing, and coaching the related Channel Sales organization.

The work model for the role is: hybrid #LI-hybrid

This role contributes to the success of the Electrification Service business in Australia. Main stakeholders include channel partners, service sales teams, product managers, operations leaders, and key customers across industrial and utility sectors.

You will be mainly accountable for:

- Defining and implementing the specified market channel sales strategy, in accordance with the marketing and sales strategy and ensuring regular follow-up to achieve them.
- Implementing annual performance assessments and forecast processes for channel partners.
- Ensuring appropriate communication, promotion, and training activities are in place for our channel partners.
- Designing the policies and relevant standards (e.g., market segmentation, customer due diligence, cybersecurity) to be used globally for channel partner evaluation and certification.

You will join a collaborative, high-performing, and customer-focused team, where innovation and continuous improvement are part of our DNA. We value open communication, shared success, and a strong commitment to delivering exceptional service to our partners and customers. This is a place where you can truly thrive and make a meaningful impact..

**Qualifications for the role**
- **Proven experience minimum 5 years** in channel management, service sales, or business development within the **electrical services or energy solutions sector**, ideally in a B2B or industrial environment.
- ** Strong background** in channel partner development, service delivery models, and go-to-market strategies for electrification products and solutions.
- ** Demonstrated success** in building and executing channel sales strategies, managing partner ecosystems, and driving service revenue growth.
- ** Proficiency** in CRM platforms (e.g., Salesforce), partner management tools, and data analytics platforms for sales performance tracking.
- ** Excellent communication and stakeholder engagement skills**, with the ability to influence and collaborate across technical, commercial, and executive levels.
- ** Degree in Electrical Engineering or a related field**, or equivalent practical experience in the electrification area.
- ** Valid driver’s license and work authorization** for Australia.

**More about us**
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.