Service Administrator

13 hours ago

Moorebank, Australia Toyota Material Handling Australia Full time

The Service Administrator - Warranty is a vital part of the service team, the role must provide support to our customers, sales and service teams to ensure all service requests and warranty claims are handled in an efficient and friendly manner.

**The role is primarily responsible for**:

- In a timely manner, complete all administration duties in relation to processing warranty claims for all manufacturers within the TMHA business.
- Analyse the claims and process them in accordance with the manufacturer process as per the approved Warranty Procedure guidelines.
- Referring claims which are out of warranty or require policy decisions to the Branch Service Manager
- Create and provide monthly warranty financial reports for the Branch Service Manager
- Work closely with the head office national service with answering any specific queries regarding submitted claims

**General Duties**
- When required, process supplier invoices, matching purchase orders and present for approval prior to processing
- When required, Initiate purchase orders for Service Department as requested.
- Be familiar with Integrated Management System (IMS), ensuring all policies and procedures are implemented within all service and warranty activity.
- Assist with other service related duties requested by the Branch Service Manager due to customer requirements and/or demands with business growth.
- When required, assist the Field Service Controllers by:

- Directing any invoice queries to the relevant Service Manager or Service Admin team.
- Keeping the accounts department up to date with any customer detail changes.
- Raising purchase orders for service jobs when required..
- Arranging unit return to workshop paperwork with rental and workshop
- Arranging contractors to undertake works

**Qualifications & Experience**:

- Experience working within the Material Handling industry or a similar/relevant industrial service sector
- Previous experience with an ERP (M3) system, or a similar.
- Previous experience with Microsoft office suite, especially Excel.
- Proven experience in working in a fast pace environment Strong time management and organisational skills - ability to handle multiple tasks at one time
-Strong attention to detail and accuracy
- Computer savy - has the ability to learn new systems and computer softwares.
- Good communication and interpersonal skills
- Strong customer focus
- Is self-motivated
- Problem solving

This is a salaried position and salary will be determined according to qualifications and experience

**Our commitment**:
**Apply**
- Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process._

**About TMHA**:
Toyota Material Handling Australia (TMHA) is one of Australia's leading forklift companies. TMHA is fully owned by the Toyota Industries Corporation (TICO.

TMHA is the exclusive Australian retailer for new sales or work renowned forklift brands including Toyota Industrial Equipment and the Huski brand equipment. TMHA is a strong, financially secure business with a great future ahead and prime focus on the development of its people.

  • Service Administrator

    2 weeks ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About the Role** The Service Administrator is charged with providing support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and accruate manner. **Key Duties & Responsibilities** - Processing service orders and customer invoices generated by Field Service activities - Responding...

  • Administration Assistant

    1 week ago

    Moorebank, Australia Synergy People Full time

    Our client is a highly established Australian food and beverage distribution company with their own on-site fleet. We have an additional opportunity for a Purchasing Administrator to assist their accounts and procurement department based in Moorebank. In this role you will focus on end-to-end processes to support procurement operational requirements. This...

  • Service Support Administrator

    1 week ago

    Moorebank NSW, Australia ABB Full time $60,000 - $80,000 per year

    W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...

  • Receptionist / Administrator

    13 hours ago

    Moorebank, Australia Strategy One Human Resources Full time

    **Job Description**: Based in Moorebank, this well established organisation, who are continuously growing in an exciting industry, is currently looking for an experienced Customer Service Officer to join their team. **About the role** - Answering calls - Data entry - Administration duties - Monday to Friday 0700-3.30PM **About you** - You will have...

  • Site Administrator

    2 weeks ago

    Moorebank, Australia Dematic Full time

    Dematic Pty Ltd, is a world leading supplier within the integrated logistics and material handling industry. We combine global expertise and knowledge of local conditions to provide Intelligent, tailored logistics solutions. As a company we take pride in offering our employees a safe and rewarding work environment in which to develop their careers. What we...

  • Administration Assistant

    1 week ago

    Moorebank, Australia O'Brien Glass Industries Limited Full time

    Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers. The best thing about this role is that you will be supported by a team of experienced leaders who will provide guided training and coaching on the job, to set you up for success! Our Moorebank Branch are looking for an experience Administration Assistant...

  • Administration Officer

    14 hours ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About the Role** The Administration Officer for the rental team is responsible to increase the level of support to our customers and sales teams by providing solutions through Short - & Long-Term Rental products that Toyota Material Handling Australia (TMHA) handle. They must handle requests, either internally or externally accurately and efficiently so...

  • Workshop Administrator

    6 days ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About the Role** Work directly with the Workshop Manager to assist in the support of the day to day operations of our Sydney workshop. This is a pivotal role to the workshop and you will be managing the overall administration tasks and assist with the coordination of daily workflow for our pre delivery team. **Key Duties & Responsibilities**: - Create...

  • Fast Hiring Administrative Assistant

    2 weeks ago

    Moorebank, Australia All Aussie Fire Full time

    **Key Responsibilities**: - Provide administrative support to the management and staff. - Schedule and coordinate meetings, appointments, and training sessions. - Maintain and update departmental records, files, and databases. - Prepare reports, presentations, and other documentation as required. - Assist with budget preparation and expense tracking. -...

  • National Sales

    13 hours ago

    Moorebank, Australia Toyota Material Handling Australia Full time

    **About the Company** Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company. TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multicultural manufacturer and global leader in forklift manufacturing and retail distribution. TMHA is the exclusive Australian retailer for new sales or work...