Roster Coordinator

1 week ago

Adelaide, Australia Serco Full time

**Serco is a place where you can grow**

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Five rostered days off each fortnight
- Shift hours from **4:30am to 10:30pm**, seven days a week
- Career development and training opportunities
- Tools that support smarter ways of working (ServiceNow, Genesys, UKG, T2W)
- Supportive team culture that values innovation and collaboration

**Make an impact at Serco**

As a **Workforce Roster Coordinator** in our Operational Support Centre (OSC) team, you’ll play a key role in optimising rosters across our contracts, ensuring our teams are well-supported and operations run smoothly. This role is ideal for someone who’s proactive, detail-oriented, and energised by change. You'll be the first point of contact for our Workforce Management system users and work closely with a diverse group of stakeholders to drive real-time decisions and improvements.

You’ll spend your time focused on:

- Workforce management - 60%
- Performance analysis - 20%
- Triaging phone queries - 20%

As a Roster Coordinator, you’ll make a positive impact by:

- Managing staff allocation and roster changes across multiple sites.
- Ensuring roster updates are accurate, timely, and aligned with operational needs.
- Backfilling vacancies and training team members on workforce management tools.
- Collaborating with stakeholders to identify trends and improve performance.
- Building strong internal relationships with teams across the OSC and beyond.
- Triaging and resolving queries related to systems and central support.

**Serco is a place for you**

To be successful in this role you’ll have:

- Experience in workforce management or roster coordination (desirable).
- Ability to work independently and respond quickly in a dynamic environment.
- Strong analytical skills and the ability to make real-time, data-informed decisions.
- Excellent communication skills and confidence in engaging diverse stakeholders.
- A keen eye for detail and a commitment to accuracy.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you’ll appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

**Are you ready to do important work that really matters?**

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving Governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to grow your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

**Impact a better future at Serco.

  • Rostering Coordinator

    15 hours ago

    Adelaide, Australia Lutheran Homes Group Full time

    Two brand new rostering positions - Support LHG after hours - Tax free benefits through salary sacrifice - Rapidly growing organisation with plenty of opportunities for career advancement - Fun and supportive team environment with an active social calendar About Us Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community...

  • Rostering Coordinator

    4 weeks ago

    Adelaide, South Australia Rembrandt Living Full time

    Add expected salary to your profile for insightsRembrandt Living is a leading aged care provider in South Australia, dedicated to offering high-quality care and support for both our residents and home care clients. With a focus on fostering a compassionate, respectful, and inclusive environment, we live our core values daily.Based in our Home Care office in...

  • Rostering Coordinator

    4 weeks ago

    Adelaide, South Australia Rembrandt Living Full time

    Add expected salary to your profile for insightsRembrandt Living is a leading aged care provider in South Australia, dedicated to offering high-quality care and support for both our residents and home care clients. With a focus on fostering a compassionate, respectful, and inclusive environment, we live our core values daily.Based in our Home Care office in...

  • Rostering Coordinator

    2 hours ago

    Adelaide, Australia Lutheran Homes Group Full time

    Two brand new rostering positions - Support LHG after hours - Tax free benefits through salary sacrifice - $37.96 per hour plus shift loadings About Us Lutheran Homes Group (LHG) is a leading not-for-profit provider of home and community support, residential care and retirement living services for senior Australians. With over 1,300 dedicated employees and...

  • Rostering Coordinator

    3 hours ago

    Adelaide, South Australia beBeeEmployment Full time $75,000 - $105,000

    Job OpportunityYou'll play a key role in optimising rosters across contracts, ensuring teams are well-supported and operations run smoothly.About the RoleThis is an ideal opportunity for someone who's proactive, detail-oriented, and energised by change.You'll be the first point of contact for Workforce Management system users and will work closely with a...

  • Workforce Rostering Coordinator

    4 days ago

    Adelaide, Australia Lutheran Homes Group Full time

    Enjoy tax-free benefits through salary packaging. - Make a meaningful difference by working in a not-for-profit organisation. - Join a close-knit team with strong support and opportunities for growth. - Permanent Full Time Position We’re currently seeking a **Workforce Rostering Coordinator - Hotel Services** to lead the rostering function and workforce...

  • Workforce Rostering Coordinator

    2 weeks ago

    Adelaide, Australia Serco Full time

    **Serco is a place where you can grow** Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward. We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: - Five rostered days off each fortnight - Rotating shift hours...

  • Workforce Rostering Coordinator

    15 hours ago

    Adelaide, South Australia Serco Full time

    OverviewAs a Workforce Rostering Coordinator in Serco's Operational Support Centre (OSC) team, you'll play a key role in optimising rosters across our contracts, ensuring our teams are well-supported and operations run smoothly. This role is ideal for someone who's proactive, detail-oriented, and energised by change. You'll be the first point of contact for...

  • Workforce Rostering Coordinator

    18 hours ago

    Adelaide, South Australia Serco Full time

    OverviewAs a Workforce Rostering Coordinator in Serco's Operational Support Centre (OSC) team, you'll play a key role in optimising rosters across our contracts, ensuring our teams are well-supported and operations run smoothly. This role is ideal for someone who's proactive, detail-oriented, and energised by change. You'll be the first point of contact for...

  • Workforce Rostering Coordinator

    1 week ago

    Adelaide, Australia Serco Plc Full time $60,000 - $80,000 per year

    Serco is a place where you can growJoin a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Five rostered days off each fortnight Rotating shift hours from 4:30am to...