Marketing and Communications Manager

**Introduction**:
BETTER EXPERIENCES, BETTER OUTCOMES

It's an exciting time to be joining GJK Facility Services - we have grown significantly over recent years and are transforming for future growth and opportunities to help our customers and people.

We are a leading provider of facility services, committed to provider better experiences and better outcomes to our customers and our people.

Our core service offerings are cleaning, grounds, restoration, projects and maintenance and facility support services, with experience across a diverse range of markets, including education, government, health, commercial, transport and industrial.

With a national footprint and workforce of over 2,500, a strong focus on safety, long-standing customer relationships and over 30 years of experience, we are a purpose-led organisation.

We are a diverse family, supporting each other to do our best and help make a difference.

**Description**:
ROLE OVERVIEW

We are looking for an experienced Marketing and Communications professional with a passion for writing and creating compelling and engaging stories to join our team. Reporting to the Executive Marketing, Project & Change manager, you will be working with a close-knit team. Your main role as Marketing and Communications Manager will be to implementing GJK’s marketing strategy to build brand awareness, market services, generate leads and create engaging content.

**Key responsibilities include, but are not limited to**:

- Plan, develop and execute digital marketing programs and campaigns, including online adversiting, website, eDM and social media
- Own digital marketing best practices and standards within GJK, including reporting measurement and return on investment for marketing campaigns.
- Continually monitor and improve the usability, content and conversion points of website to support company growth objectives
- Develop, manage and design layouts of communications such as presentations, newsletters, event support materials, brochures, etc
- Develop relevant, unique, entertaining and engaging content to drive loyalty and profitable action from customers
- Manage external marketing and design agency relationships fulfilling design briefs and meeting deadlines.
- Organise and execute conferencing events, sponsorships and association relationships. Including end to end support.
- Act as ‘brand guardian’ ensuring consistency across all internal and external communications
- Ensure ‘brand voice’ is consistent across all internal and external communications
- Write compelling and interesting content to attract audiences and raise the companies profile

**WHY WORK FOR GJK**:
GJK Facility Services has been in business for over 30 years, and we continue to grow and evolve to the ever-changing world around us. It might sound cliche, but our people are our greatest asset. It is their experience, passion, knowledge, and capability that makes GJK not only a great place to work but the company it is today.

Living by our Founder and Managing Director's motto, ‘treat everyone as if they were family’, we are a big diverse family working together to make a difference across the country.

As a leading facility services provider delivering cleaning, grounds, restoration, projects and maintenance services, and facility support services to a diverse range of market sectors, we are committed to providing better experiences and outcomes to our customers and our people. There are no limitations to discover your true potential working for our company, we strongly encourage and support our people’s ideas, innovations and feedback.

Sound like a company where you would like to work?

**Skills and Experiences**:
About you

Industry-relevant experience or degree in communications/marketing or design
Experience implementing Marketing and Communication strategies in B2B environment preferred
Proven track record of creativity and innovation, turning ideas into tangible outcomes
Proven experience of great content creation and storytelling
Excellent communication skills with the ability to influence others
Solid writing/editing skills
Ability to work under pressure and multi-task under tight deadlines
Experienced using social media platforms for corporate marketing purposes
Experience with Google Analytics and other reporting / analytic tools
Experience and knowledge of marketing automation systems, Pardot preferrable
Experience and knowledge of WordPress
Experience and knowledge of various analytical / measure tools
Strong time management skills
Self-motivated and self-reliant

We are looking for someone who is passionate, approachable, savvy, team player, problem solving and has a good sense of humour.

**Job Types**: Part-time, Permanent