Project Officer

5 days ago

Hawthorn, Australia Inlogik Full time

Inlogik a 25+ year young established organisation specialised in building highly used Corporate Credit Card Management Software. We it comes to expense management and corporate card management software. Having built a solid and loyal customer base across Australia and the region, we continue to strive for excellence and continue the growth.

As the Project Officer you will be responsible for supporting our client implementation team of our Expense Management software. You will be responsible for understanding and documenting project requirements, assisting in preparing documentation around solutions, and assisting with training our clients on the software. Successful Project Officer's demonstrate a dedicated focus on client success and team support.

As a Project Officer with Inlogik, we offer you:

- A position that allows you to develop your project / implementation management knowledge by supporting the implementation team members and getting out to meet with customers and people.
- Researching on alternatives to improve our customer processes and by giving them comfort with your guidance on how the Inlogik solution will benefit them.
- The chance to assist with the implementation of web-based software solutions that make an impact across the customers business and beyond.
- A work life balance team environment.
- Competitive salary package with many more benefits to list.

The Project Officer will:

- Assist internal departments and client project teams in documenting project scope, business requirements and implementation timelines.
- Assist with testing the software to meet the defined project scope and client business requirements.
- Assist in mitigating project risks and issues, confidently support the implementation team to address all challenges, and escalate to appropriate parties when necessary.
- Participate in virtual and onsite training on the software.
- Participate with Domestic and / or Internationally travel requirements when required.
- Deliver extraordinary service resulting in every client becoming referenceable upon completing their implementation.

Your experience will consist of:

- Desire or prior experience within an implementation, project management or software implementation.
- Knowledge and understanding with either Financial, Accounting or Expense Management.
- Proven ability to multi-task and manage multiple client projects at a time while paying strict attention to detail
- Confident and able to communicate to all levels within the business.
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Excellent emotional intelligence and active listening skills.
- Natural ability to navigate a steep learning curve in a fast-paced environment.
- Strong analytical and technical skills.

Inlogik’s Project Officer's are the backbone of our Implementation team and assist the team to ensure that our customer’s success continues If you believe you possess the right experience, and a team player, we invite you to send through your resume with contact details for a private discussion.

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