Team Manager

1 week ago

Adelaide Region SA, Australia Gallagher Full time

**Your Role**

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

The role of the Team Manager is to provide motivation, direction, instructions and guidance to the team to achieve team and unit goals. You will need to have held leadership roles, including managing a remote workforce. In this role you will manage the Payments Team, Administration and Reception staff. You will provide day to day leadership and direction to the team to ensure delivery of KPI’s.

**You will add value to Gallagher Bassett across the following**:

- Work with Branch Managers to identify skills and knowledge gaps and assist with the upskilling of the team
- Identifying opportunities for process improvement
- Ensure high levels of customer service are delivered with a level of empathy and understanding
- Monitor team and individual performance against agreed KPI’s

**We’re interested in hearing from people who possess**:

- Strong leadership skills with the ability to inspire and motivate a team
- You will need to have experience in implementing robotic and automation solutions
- Strong analytical and process improvement skills
- Ability to manage and develop teams
- Excellent communication and interpersonal skills
- Ability to be adaptable and flexible
- Ability to engage with key stakeholders and staff
- Strong conflict resolution and negotiation skills
- Excellent time management coupled with the ability to make sound decisions

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- True flexible work hours
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

**A brief overview on GB**:
Gallagher Bassett is Australia’s largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

**Only people with the right to work in this country will be considered for this role.

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