Team Manager

2 weeks ago

Adelaide Region SA, Australia Westpac Group Full time

**How will I help?**
As a Team Manager of the KYC ID Secure Team you will be responsible for overseeing the team by acting as a reference point for policy, procedures & compliance whilst managing the team’s performance and encouraging development. You will be challenged to perform under pressure in this rewarding opportunity. Utilising your strong analytical and customer service skills, you will work to provide an exceptional experience for our customers, while delivering superior adherence to the banks Anti Money Laundering AML / CTF policies.

The Team Manager will also ensure that team members are following Westpac Group protocol, policies and procedures when completing all tasks, whilst also identifying opportunities for continuous improvement. The Team Manager plays an integral role in the facilitation and development of a cohesive team environment and is responsible for ensuring the effective management of all business processes, people, risks, and dependencies across the team.

**What’s in it for me?**
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is helping Australians succeed. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**
To be successful in this role you will need:

- Exposure to AML, Compliance and Sanctions related processes
- Demonstrated ability to deliver and communicate change
- Excellent communication, organisation, and problem-solving skills
- Ability to support the business implementation of changes to FC guidance, group policies and standards
- Ability to manage relationships with varied stakeholders
- Ability to contribute to process efficiency and productivity by identifying new opportunities to improve process, reduce risk and improve financial crime compliance
- Contact Centre or a Service based industry experience is highly desirable
- Critical/Analytical thinking
- Ability to work in a fast-paced environment and deliver under pressure
- Self-sufficient, Adaptable to change, and Resilient
- Ability to resolve complex issues and complaints

**What is it like to work there?**
We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

**How do I Apply?**- The health and wellbeing of our employees is our top priority. We’ve developed clear standards to ensure our people are confident, safe and healthy whether they’re working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines._

  • Dental Practice Manager

    4 days ago

    Adelaide Region SA, Australia Dream Team Consulting Full time

    **Role Description** : Practice Manager **Mission Statement** Our Dental practice has a commitment to creating **satisfying lifetime relationships** while providing the **highest quality affordable dental care** to our community. By providing **all facets of advanced dentistry**, **excellent well trained and carefully selected team members** and a **modern...

  • Team Manager

    1 week ago

    Adelaide Region SA, Australia Gallagher Full time

    **Your Role** Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people. The role of the Team Manager is to provide motivation, direction, instructions and guidance to the team to achieve...

  • Team Manager

    4 days ago

    Adelaide Region SA, Australia HAYS Full time

    Join a Federal Government Call Centre in a 9 month Team Manager role. **Your new company** This Government Departments focal point is about collaborating people, policies and programs in order to make a difference in the lives of thousands of Australians every day. Based in the CBD, this organisation is supporting people in need. **Your new role** Will be...

  • Business Development Executive

    2 weeks ago

    Adelaide Region SA, Australia Universal Business Team Full time

    The Company Civiq is a well-established and highly regarded family-owned and operated business has consistently grown to become one of Australia's leading supplier of robust engineered products for outdoor and indoor use. Their custom designed products include drinking water stations, outdoor showers and hand washing stations, just to name a few, and their...

  • Administrator

    1 week ago

    Adelaide Region SA, Australia Universal Business Team Full time

    The Company ADP Store Fixtures is an agile and established retail services organisation which sources and manufactures shelving and display systems for retail chains and boasts 35 years' industry experience. An Australian family-owned and operated SME, our client leverages an extensive global supply chain of trusted partners with in-house Australian timber...

  • Internal Sales Representative

    1 week ago

    Adelaide Region SA, Australia Universal Business Team Full time

    Are you a dynamic, customer-focused individual with a passion for delivering exceptional service? We have an exciting opportunity for an Internal Sales Representative to be a vital part of an energetic and growing Acura sales team in their head office in Tonsley, South Australia. **About ACURA Group**: ACURA Group, a respected provider for the construction...

  • Team Performance Manager

    1 week ago

    Adelaide Region SA, Australia Credit Corp Solutions Inc Full time

    **Job no**: 493937 **Work type**: Full-time **Location**: Adelaide **About your new role** This role is a key leadership role within our Adelaide business managing a team of Customer Relationship Managers (CRMs). - Leading and performance management of team members ensuring activity levels and service quality is achieved - Coaching of team members in...

  • Team Performance Manager

    1 week ago

    Adelaide Region SA, Australia Credit Corp Full time

    Job no: 493937 Work type: Full-time Location: Adelaide About your new role This role is a key leadership role within our Adelaide business managing a team of Customer Relationship Managers (CRMs). - Leading and performance management of team members ensuring activity levels and service quality is achieved - Coaching of team members in their use of...

  • Collections Team Manager

    1 week ago

    Adelaide Region SA, Australia humm Full time

    **Work options**: Hybrid At the hummgroup we offer a blended approach to working that gives you the flexibility to work at home or in the office depending on what you have on. We ask that you keep our customers front of mind at all times and that you get together with your team atleast twice a week to connect and collaborate (and attend our #intsaworthy...

  • Allied Health Team Manager

    1 week ago

    Adelaide Region SA, Australia Humanity Health Group Full time

    Open to Occupational Therapists, Psychologists and Speech Pathologists - Unparalleled learning & career development opportunities - Excellent Salary Package + Incentives & Bonus **Your tomorrow starts with you today** As allied health professionals, it comes natural that we care about others. But at Humanity Health Group we care as much about you, as we do...