Child Wellbeing Officer

**Role**: Child Wellbeing Partner

**Location**: Murarrie, Brisbane, Queensland

**Employment Type**: Full Time, 6-month Fixed Term Contract

With 15,000 Goodstart team members across 661 centres nurturing 63,600 children, we’re Australia's largest provider of early learning and care. As a not-for-profit social enterprise, we exist purely to improve the lives of Australia's children and their families. From our centre teams to our support teams, we work together to make a real difference for children in those crucial early years.

The Safety, Health and Wellbeing team are responsible for the health, safety and wellbeing of all employees, children, and all stakeholders with Goodstart.

The Child Wellbeing Partner will report into the Head of Safety Partnering and within the Safety Health and Wellbeing team. Their role is to partner with centres and manage actual or potential Workplace Health and Safety incidents/events and child protection matters and ensure the organisation complies with reporting obligations as identified in under Workplace health and Safety and Education and Care Services National Law and Regulations.

**Your Impact**:
Notify ECEC and other regulatory authorities of any incidents or injuries in line with legislative requirements and timeframes.
Responsible for the end-to-end case management of reportable incidents including engagement and communication to internal and external stakeholders or state specific jurisdictions.
Review and management of compliance related issues raised by internal and external stakeholders.
Provide technical advice to all departments and employees on specific Education and Care Services National Law enquires.
Support development and review the maintenance of procedures, training programs and resources.
Collaborate with internal stakeholders to achieve organisation-wide objectives.
Coach and mentor critical teams and employees in relation to ECEC and other regulatory matters.

**What Goodstart can offer you**:
Flexible work arrangements giving you choice about when and how work will be done in order to better manage your work and non-work needs
Not-For-Profit Salary Packaging benefits which reduce your taxable income to increase take home pay
Access to discounted childcare (up to 15%)
Discounted health care and access to employee wellbeing program with BUPA
Exclusive discounts on travel, gym memberships, Apple and Dell products, and more.
Work for a company that has an aspiration to be globally recognised for early years practice and learning outcomes
Gain significant investment in your growth and development with support, tools, training and experiences that will truly enhance the progress and outcomes for children in their earliest years.
Be a part of a team and work environment where everyone feels a sense of belonging, inclusion and purpose
Regular social events at our head office location
Security and stability - as Australia’s largest provider of early learning and care and a not-for-profit social enterprise, we exist purely to improve the lives of Australia’s children and their families

**You’ll bring to the table**:
Hold previous experience in a customer-service focused team environment with a strong background in telephone-based issues management.
Experience of effectively manages new and unexpected events, and demonstrates judgement about when to escalate issues
Can demonstrate high attention to detail and record keeping

How to apply

Supporting our people and protecting our children

We’re an equal opportunity employer that is proud of our inclusive and diverse work environment. We know that Goodstarters from diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We’re also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection.

**Posting Notes**: MURARRIE, BRISBANE || QLD || Australia (AU) || | || No Early Childhood Qualification || Full-Time