
Aps 5 - Administrative Officer
5 days ago
$78,143 - $83,700 (plus Super)
- Campbell Park - ACT
**The Role**
Supporting the Fraud Recovery Senior Officer, the APS5 Administrative Officer within the Data Analytics, Intelligence, Investigative Support and Recoveries Directorate (DAIISR) will be required to learn the fraud debt recovery process and engage with stakeholders to identify, respond and provide advice on issues to achieve work unit and Defence Integrity outcomes.
The duties will include, but are not limited to:
- Assisting with the fraud recovery function by engaging with relevant internal and external stakeholders.
- Managing accounts for debt collection efforts and develop fraud recovery briefing or reports to the delegate.
- Sending out past due notices for delinquent accounts or for missed settlement payments.
- Locating and contacting debtors in relation to outstanding obligations, and support other administrative task as necessary.
**About our Team**
The Fraud Recoveries Unit (FRU) is led by the Director Data Analytics, Intelligence, Investigative Support and Recoveries (DAIISR).
The Fraud Recoveries Unit (FRU) manage all conduct related debts arising from investigations by a Defence Investigative Authority.
The FRU is responsible for the management of conduct related debts and its functions include:
- Evaluation of the information to ensure that the individual had no entitlement to the money and that the debt amount is correct.
- Ensure that appropriate approvals have been obtained to raise the debt.
- Engage with the debtor to recover the debt.
We are seeking a motivated individual who has demonstrated experience in a debt management or administrative role, with:
- Strong written, communication and interpersonal skills.
- Ability to interpret policy and legislation.
- Ability to analyse information and provide recommendations to the Delegate.
- Ability to work within and across teams and be able to adapt quickly to a changing environment.
- Ability to prioritise tasks in an efficient manner while also maintaining high work standards and accuracy.
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