National Customer Service Officer

2 days ago

Brisbane, Australia Chubb Fire & Security Pty Ltd Full time

**0009801**

**Brisbane, Queensland AU**

Are you someone who is passionate about putting customers first? Be empowered to take a human approach into finding the best solutions for customers

If so, then we would like to hear from you

**The Opportunity**:
Chubb is currently on the search for a self-driven, passionate, and enthusiastic Customer Service Officer based in their Brisbane location working with our clients across the fire protection sector

**You will contribute by**:

- Providing exceptional customer service to all our customers
- Problem solving and investigating a variety of simple and complex requests
- Provide first line customer retention services
- Data entry / administration
- Handle customer complaints and disputes

**Experience and Knowledge Requirements**:

- A passion for customer service
- The ability to identify a customers need and provide support
- A Team player focus, working collaboratively to exceed expectation
- A fast learner and a love for learning new things
- Attention to detail and ability to multitask
- Resilience to manage high workloads during peak periods
- The resourcefulness to investigate problems and identify solutions
- Strong written and verbal communication

**Benefits**:

- Supportive team structure with all training provided
- The chance to progress your career with a global name in the safety services space
- Free onsite parking

We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.

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