Administration Support Officer

**Administration Support Officer**:

- Docklands, Australia
- Reference: 6782396

**Are you a highly organised and motivated administrator looking to contribute to primary health care improvement? Join a collaborative team supporting primary health care initiatives across Melbourne's north, west, and inner-city regions, using your coordination skills and administrative expertise to deliver meaningful health outcomes.**
- ** Remuneration: Band 1 - $57,621.35 - $64,183.00 + 12% superannuation + generous NFP salary packaging options up to $18,550**:

- ** Full-time (1.0 FTE) Permanent role**:

- ** Docklands office location - Hybrid; WFH (2-3 days)**

You will provide essential operational and administrative support to the Primary Health Care Improvement (PHCI) team within the Health Systems Integration business unit. The PHCI team works to strengthen primary care to deliver integrated, person-centred, accessible, and coordinated care. Your role will be pivotal in supporting the team's day-to-day operations, calendar management, document preparation, and knowledge management systems to ensure efficient and effective delivery of programs and services.
This is an ideal role for an organised and proactive administrator looking to deepen their experience in primary health care support and contribute to better health outcomes for the community.

**About Us**

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

**What are PHNs?**

PHNs have been established with two key objectives:

- increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
- Improving coordination of care to ensure people receive the right care in the right place, at the right time.

**At NWMPHN, we offer**:

- Flexible working arrangements, including work-from-home options.
- Up to 6 days of Paid ‘Life Leave' per calendar year for cultural celebrations, family events, birthdays etc.
- Support for parents with Paid Parental Leave options.
- Additional Paid leave during End-of-Year close down period.
- Generous NFP salary packaging, health and wellbeing programs, and professional development opportunities.
- Supportive and inclusive workplace culture.
- Opportunities for professional development and career progression.

**What will my typical week look like**:

- Providing high-level administrative support to the PHCI team, including complex calendar and scheduling management
- Supporting meeting coordination, minute-taking, and operational logistics for the Director and PHCI team.
- Drafting correspondence, sourcing information, and preparing documents and communications as required
- Contributing to project support by developing resources, program documents, and communications

**About you**:

- Strong organisational skills with demonstrated ability to manage competing priorities and deadlines
- Excellent written and verbal communication skills, with experience drafting, reviewing, and editing documents
- Confident in using technology and systems, including Microsoft Office Suite
- Experience maintaining accurate records and developing systems for efficient workflow management.
- High level of professionalism in dealing with diverse stakeholders and maintaining confidentiality

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers.
- Applications Close: 04 Aug 2025