Administration Officer

Free access to gyms, recreation, and aquatics centres across the state
- Role located at the Hub at Docklands
- Starting at $27.51 per hour + super | Casual

At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

**About the centre**

The Docklands Hub is an important community facility, managed by YMCA Victoria in partnership with The City of Melbourne. Nestled in the heart of the Docklands, the Docklands Hub is a unique space offering local community a number of spaces for use, both inside and outside. There are a number of facilities available for the public to hire and utilise.
- The Hub - a space open to the local Docklands community to use for meetings, playgroups, social gatherings etc. It includes meeting rooms, large general space, and smaller community rooms.
- The Docklands Sports Courts - open to the public in February 2013, these 2 courts have provided the local community with multi-purpose courts to play soccer, netball and basketball.
- The Flagstaff Gardens outdoor courts - available to the public to hire for netball, tennis and soccer.
- Yarra’s Edge Community Space - available to the public to hire a community room / space

**About the role**

The Administration Officer is responsible for the face of the YMCA in the Docklands, a thriving new community with over 12,000 residents and 50,000 workers. The Y is committed to working with the City of Melbourne to create an active and engaged community.

It is critical that Administration Officers are passionate about service delivery with the customer experience at the forefront of all interactions and displays a commitment and belief in the mission of the YMCA. In addition to providing all customers with the highest possible level of service, customer service staff will be inclusive and tolerant and will at all times recognise and respect an individual’s gender, race, age, culture, ethnicity, class, religion or disability.

The role within Docklands is uniquely placed within the recreation industry, and as such comes with great opportunities for creative thinking with community engagement

This is a casual role with an hourly rate starting at $27.51 + Superannuation.

**About you**

We are looking for someone with a passion for community development, who enthusiastically displays initiative. Strong interpersonal skills including conflict resolution, relationship building and empathy are also needed in this role. Other key criteria are:

- Values and enjoys teamwork and the ability to collaborate with others to achieve common goals
- Strong problem solving and critical thinking skills-research, consultation, decision-making, creativity, innovation and evaluation
- A commitment to professionalism, accountability and personal development
- Excellent time management and organisation skills, while maintaining a positive and welcoming environment

**Essential Qualifications**
- First Aid Certificate
- CPR Certificate

**Benefits**

At the YMCA, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y - online health and wellness

**How to Apply