Patient Support Officer

**_Join a team where your support makes a difference—every shift, every smile._**

**Employment Type**: Temporary Part Time
**Position Classification**: Administration Officer Level 2
**Remuneration**:$32.30 - 33.37 + 11.5% Super + Salary Packaging**
**Hours Per Week**: 32
**Requisition ID**: REQ581498

**Closing Date: Sunday 22nd June 2025**
**Location: John Hunter Hospital | Awabakal Land**

**Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.**

**About the role**:

- The successful applicant will play a key frontline role on Ward H3 which is our MACU/ESSU unit, providing vital support to patients, families, nurses, doctors, and other healthcare professionals.
- Responsibilities will include, but are not limited to answering phone calls, admitting and discharging patients, ordering stationery and medical supplies, preparing and packing patient charts, and managing ward stock and supplies.
- Ward H3 is a 7-day Roster.
- Hours will be 12:30pm - 9:00pm with set shifts in the roster which will be either during the week and on weekends
- Shifts may also fall onto Public Holidays and over Christmas Period

**About You**:

- We are seeking someone with a bright, positive attitude who can work both independently and collaboratively as part of a team.
- Flexibility and adaptability are also essential qualities for success in this role
- Coordinating patient admissions, discharges, and transfers.
- Ensuring compliance with privacy, confidentiality, and workplace safety policies.

**Benefits**:

- At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day.
- On top of this we also offer:

- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Additional Information**:
**An eligibility list will be created for future temporary full or part time vacancies.**

**Need more information?**

1) Click here for the Position Description

**Information for Applicants**:
**This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive**PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases** for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.**

**_Hunter New England Health employees may be eligible for a range of _**_benefits_**_ _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**

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