Patient Support Officer

**Employment Type**: Permanent Part Time
**Position Classification**: Administration Officer Level 2
**Remuneration**: $32.30 - $33.37 + 12% Super + Salary Packaging
**Hours Per Week**: 24
**Requisition ID**: REQ606531
**Closing Date: Wednesday 8th October**

**Location: John Hunter Hospital | Awabakal Land**

**Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.**

**About Us**:
John Hunter Hospital is a leading healthcare and innovation hub serving the Hunter New England Local Health District. Our Surgical Services Department supports 15 operating theatres, 11 wards, and 14 specialty departments, delivering high-quality surgical care to patients across the region.

**The Role**:
Join our dynamic Day of Surgery Unit team, where you will play a vital role as the frontline point of contact for patients and visitors. This fast-paced environment requires exceptional customer service skills and the ability to work effectively within a multidisciplinary team.

**Key Responsibilities**:

- Deliver administrative support to the Same Day/Day of Surgery team, assisting with daily operations.
- Build and maintain positive working relationships with staff at all levels to support team and organizational goals.
- Adapt to shifting priorities and work both independently and collaboratively as needed.
- Utilize electronic systems and computer software proficiently to complete tasks accurately and efficiently.

Prioritize workload effectively, maintaining a high degree of accuracy and accountability.

**About You**
- Adaptable and comfortable managing shifting priorities in a fast-paced environment.
- Able to work independently as well as collaboratively within a multidisciplinary team.
- Proficient in electronic systems and computer software, ensuring accurate and efficient task completion.
- Strong organisational skills with the ability to prioritise workload effectively.
- Detail-oriented and responsible, maintaining high accuracy in all tasks.
- Eager to engage in comprehensive induction and training programs, including face-to-face and online learning.
- Motivated by continuous professional development and career growth opportunities within the organisation.

**Benefits**:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day.

On top of this we also offer:

- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Additional Information**:
**An eligibility list will be created for future permanent part time vacancies.**

**Need more information?**
1) Click here for the Position Description

**Information for Applicants**:
**This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive**PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases** for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.**

**_Hunter New England Health employees may be eligible for a range of _**_benefits_**_ _**_such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._**

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