Clinical Support Officer

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**Employment Type**: Permanent Full Time
**Position Classification**: Administration - Clinical Support Officer Level 3
**Remuneration**: $68,338.79 - $70,468.72 + 12% Super + Salary Packaging
**Hours Per Week**: 38
**Requisition ID**: REQ592726
**Closing Date: Monday 18th August**

**Location: John Hunter Hospital | Awabakal Land**

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply, and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

**About The Role**:
Are you highly organised, proactive, and passionate about supporting healthcare teams? Ward F2 at John Hunter Hospital is seeking a Clinical Support Officer to join our vibrant and dedicated team.

As the first point of contact on the ward, this frontline role is integral to ensuring smooth day-to-day operations. You’ll provide essential administrative support to our Nurses, Doctors, Allied Health professionals, Patient Support Officers, and work closely with the Nurse Unit Manager (NUM).

Key Responsibilities:

- Answering and directing ward phone enquiries
- Supporting patient movements including admissions, transfers, and discharges
- Preparing and managing patient charts and clinical documentation
- Ordering forms, stationery, and ward supplies
- Assisting with recruitment processes and onboarding of new staff
- Managing rosters using Health Roster and preparing salary and wage documentation
- Organising staff education updates and compliance records
- Coordinating the NUM's diary and scheduling meetings

Providing general administrative support as required

**About You**:
Bring a positive, 'can do' attitude with a willingness to learn and adapt
- Work effectively both independently and as part of a collaborative team
- Demonstrate strong attention to detail and accuracy in all tasks
- Understand and uphold patient and staff confidentiality at all times
- Manage time efficiently and meet deadlines in a busy clinical environment
- Be open to taking direction and following established procedures
- Be required to complete online training modules via My Health Learning

Receive on-the-job training and support from an experienced Clinical Support Officer

**Additional Information**:
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies
Job share / part time arrangements will be considered.

**Need more information?**
1) Click here for the Position Description

**_
Information for Applicants:_**

**_This is a Category A position. _**_Recommended applicants will be reviewed for compliance with NSW Health policy directive _PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases_ for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy._

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- Hunter New England Health employees may be _**_eligible for a range of _**_benefits_**_ _such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._

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