Administration Officer

**Remuneration**: $66,027.58 - $68,085.5 + 11.5% Superannuation + Salary Packaging
**Employment Type**:Permanent Full Time
**Position Classification**: Administration Officer Level 3
**Location**: John Hunter Hospital (onsite)
**Hours Per Week**: 38
**Requisition ID**: REQ532933
**Closing Date: Sunday 8th December 2024**
John Hunter Hospital is looking for an Administration Officer to join their team of administration staff in the busy Admissions Department. The Administration Officer is responsible for providing an efficient and effective administrative service within the unit and will be required to work across a 7-day rotating roster including weekends and public holidays. This role will be supported by the Administration Manager and the Preop NUM and will have access to My Health Learning.

**About the opportunity**:
As an admission clerk within the JHH Admissions Service you will provide high quality customer service and support to patients, families and staff you will be responsible for interviewing and providing informed financial consent to all admitted patients as well as adding patients to the inpatient and outpatient waiting lists.
- Reception duties associated with the Admission Process, including interviewing of patients according to NSW Health Revenue and Best Practice Policy.
- Provision of appropriate training to new staff.
- Ensure all patients are classified appropriately as per DOH fees manual.
- Ensure appropriate paperwork including financial forms are signed and fully completed and accurate.
- Ensure completion and reconciliation of data according to NSW Health and HNEH policies and guidelines relevant to the waiting list and admission process.
- Completion of HIE inpatient errors.
- Ensure the follow up and recording of outstanding paperwork including financial documentation and request for admission.
- Relieve and assist in positions within the Admission Services as required. Prepare financial, data reports and correspondence as required

**If this sounds like you, we’d LOVE to see you apply**:
**Essential criteria**:

- Previous administration, reception experience in a high-volume work environment.
- Ability to work a 24/7 roster including weekends and public holidays.
- Previous demonstrated extensive Customer Service skills

**About our team**:
The role is supported by both the District Patient Services and Revenue Manager along with the John Hunter Admissions Manager the role also works directly with the Waiting List Team Leader and the Theatre allocation clerks, the applicant will be provided with training in all aspects of the role.

**What's on offer**:
At Hunter New England Local Health District (HNELHD), enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

- Sustainable Healthcare: Together towards zero
- Proximity to shopping and other services
- Monthly Allocated Days Off (for full-time employees)
- 4 weeks annual leave (pro-rata for part time employees)
- Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
- Salary packaging options - up to $11,600 plus novated leasing
- Fitness Passport for health and well-being - discounted gym options for you and your family
- Employee Assistance Program (EAP) for staff and family members
- Opportunity to work and collaborate with a range of non-clinical and clinical professionals

**Need more information?**
1) Click here for the Position Description
3) An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
4) We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
- This is a Category A position_. Recommended applicants will be reviewed for compliance with _NSW Health policy directive _PD202_4_015: Occupational Assessment, Screening and Vaccination against Specified Infectious_ Diseases_ for Category A positions prior to offer. _All new employees must agree to comply with the requirements outlined in the policy. _
- HNE Health employees may be eligible for a range of _benefits _such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses._
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