Administration Officer

**Employment Type**: Permanent Part Time or Casual

**Position Classification**: Administration Officer Level 3
**Remuneration**: $34.46 - $35.54 Per Hour Plus 11.5% Super + Salary Packaging
**Hours Per Week**: 24
**Requisition ID**: REQ577894

**Location**:John Hunter Hospital | Awabakal Country
**Application Close**:Sunday 15th June 2025**

**Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to**apply** and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must**demonstrate** Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion**.**

John Hunter Hospital is looking for an Administration Officer to join their team of administration staff in the busy Admissions Department. The Administration Officer is responsible for providing an efficient and effective administrative service within the unit and will be required to work across a 7-day rotating roster including weekends and public holidays. This role will be supported by the Administration Manager and the Preop NUM and will have access to My Health Learning.

**About the opportunity**:
As an admission clerk within the JHH Admissions Service you will provide high quality customer service and support to patients, families and staff you will be responsible for interviewing and providing informed financial consent to all admitted patients as well as adding patients to the inpatient and outpatient waiting lists.
- Reception duties associated with the Admission Process, including interviewing of patients according to NSW Health Revenue and Best Practice Policy.
- Provision of appropriate training to new staff.
- Ensure all patients are classified appropriately as per DOH fees manual.
- Ensure appropriate paperwork including financial forms are signed and fully completed and accurate.
- Ensure completion and reconciliation of data according to NSW Health and HNEH policies and guidelines relevant to the waiting list and admission process.
- Completion of HIE inpatient errors.
- Ensure the follow up and recording of outstanding paperwork including financial documentation and request for admission.
- Relieve and assist in positions within the Admission Services as required. Prepare financial, data reports and correspondence as required

**If this sounds like you, we’d LOVE to see you apply**:
**Essential criteria**:

- Previous administration, reception experience in a high-volume work environment.
- Ability to work a 24/7 roster including weekends and public holidays.
- Previous demonstrated extensive Customer Service skills

**About our team**:
The role is supported by both the District Patient Services and Revenue Manager along with the John Hunter Admissions Manager the role also works directly with the Waiting List Team Leader and the Theatre allocation clerks, the applicant will be provided with training in all aspects of the role.

**Need more information?**
1) Click here for the Position Description

**I**nformation for Applicants**:
**Casual opportunities may be available for**recommended**applicants**

**This is a Category A position**. Recommended applicants will be reviewed for compliance with**NSW Health policy directive **PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases** for Category A positions prior to offer.**All new employees must agree to comply with the requirements outlined in the policy.

**_Hunter New England Health employees may be eligible for a range of _**_benefits _**_such as _**_allocated_**_ days off (ADO) for full time employees, long service leave, paid _**_maternity leave_**_, and salary packaging options including meal expenses._**

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