Quality Assurance Coordinator Sheridan

6 days ago

Pyrmont, Australia Hanes Brands Full time

**Be In Good Company**

- **Hybrid and flexible working, health & wellbeing programs**:

- **Collaborative culture with a genuine commitment to sustainability**:

- **Huge focus on learn and grow opportunities**

**Quality Assurance Coordinator | Sheridan | Pyrmont/Kew**

**We are looking for an experienced Quality Assurance Coordinator to join the Sheridan Team.**

The role of our QA Coordinator is to manage all aspects of quality assurance to ensure that all products comply with Sheridan brand, legal, safety and end customer quality requirements.

**This role is to be based in either Pyrmont (Sydney) Or Kew (Melbourne) Head offices**

**Key responsibilities include**:

- Ensuring quality manuals are up to date with legal requirements, in line with product ranges that are user friendly.
- Ensure all team members and vendors are clearly trained on all quality standards/processes.
- Ensure all products meet appropriate legal, quality and safety standards.
- Identification of styles during development process which may be a potential risk, raw material selection, construction or colour selection and lead successful product evaluations, ensuring actions are taken & decisions are made to mitigate risk.
- Regular DC & store visits, competitor shops, review of social media ,interaction with customer service, retail team to understand customer perception, brand health, and areas for improvement
- Timely investigation & resolution of bulk quality issues/consumer complaints including recommendation of action, claim resolution & problem solving with countermeasures being identified to avoid re occurrence.
- Identify areas for process improvement and work with teams to implement further strategies.
- Building strong relationships with category teams and retailer QA departments.

**What experience do I have?**

- Tertiary Qualifications in a têxtile related course
- Minimum 5 years experience in a home apparel or têxtile manaufacturing
- Knowledge & understanding of home têxtiles and garment construction.
- Experience with managing and implementing business processes.
- Efficient with the ability to work under pressure.
- Excellent problem solving skills.
- Ability to adapt and work in a team environment

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